Provider Data Management Specialist- Enrollment

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in Dallas, TX, USA
In-Office or Remote
Entry level
Artificial Intelligence • Analytics
The Role
Maintain, validate, audit, and update provider records, credentialing data, contracts, and demographic information in health plan systems. Ensure data accuracy, integrity, and compliance with CMS, HIPAA, and applicable regulations. Process and load required data, monitor daily workloads, meet productivity targets, prioritize tasks, and complete assignments independently within established timelines.
Summary Generated by Built In
Company Description

We are seeking a Provider Data Management (PDM) Specialist to oversee and maintain accurate provider records within our health plan systems. This role involves entering and updating provider data and demographic information in internal systems, while ensuring accuracy and compliance with policies and regulations. The ideal candidate should possess strong attention to detail, analytical skills, and experience working with provider networks and healthcare databases.

 

Job Description

  • Accurately enter, update, and maintain provider information in internal systems
  • Validate provider credentialing data, contracts, and demographic data to ensure accuracy
  • Ensure provider records are in compliance with CMS, HIPAA, and state/federal regulations
  • Conduct routine audits and reconciliations to maintain data integrity.
  • Review and load the required data into the health plan system as the process guidelines require
  • Manage and monitor daily activities and meet the set targets
  • Work independently and complete the tasks in established timeframe with minimal supervision
  • Must be able to prioritize and complete all job duty requirements
  • Must be able to adhere to changes based on department and/or business

Qualifications

  • Excellent written communication skills in English with strong clarity and accuracy
  • Strong reading and listening comprehension skills in English to effectively process the requests
  • Well-developed analytical, logical, and organizational abilities for problem-solving
  • Ability to prioritize tasks effectively, ensuring timely and accurate processing of intakes
  • Keen attention to detail with the capability to multitask in a fast-paced environment
  • Strong customer focus, with a passion for delivering exceptional service and support
  • Proficiency in Microsoft Office Suite and experience navigating web-based applications
  • Typing speed of at least 40 words per minute, with accuracy and efficiency
  • Excellent internet connectivity, Hard-Wired
  • Productive and secure work environment, distraction-free.

Additional Information

All your information will be kept confidential according to EEO guidelines.

 

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Skills Required

  • Excellent written communication skills in English
  • Strong English reading and listening comprehension
  • Analytical, logical, and organizational problem-solving abilities
  • Ability to prioritize tasks and process intakes accurately and timely
  • Strong attention to detail and ability to multitask in a fast-paced environment
  • Strong customer focus and commitment to exceptional service and support
  • Proficiency in Microsoft Office Suite
  • Experience navigating web-based applications
  • Typing speed of at least 40 words per minute with accuracy
  • Excellent hard-wired internet connectivity
  • Productive, secure, and distraction-free work environment

Sutherland Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.

  • Flexible Benefits Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
  • Leave & Time Off Breadth Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
  • Strong & Reliable Incentives Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.

Sutherland Insights

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The Company
HQ: Pittsford, NY
39,547 Employees
Year Founded: 1986

What We Do

We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman

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