ABOUT THIS POSITION
We are seeking a dynamic and creative AI Prompt Automation Engineer to join our team, working closely with Process Engineers to reimagine and agentically enhance operating efficiency across our organization. This unique role sits at the intersection of artificial intelligence and process optimization, harnessing the power of advanced language models and automation to architect the future of our operational workflows.WHAT YOU'LL DO
Collaborate with Process Engineers to analyze, deconstruct, and redesign existing operational workflows using AI-driven methodologies
Design, test, and refine prompts to optimize the performance of AI language models for business process improvement initiatives
Develop agentic systems and solutions that enable proactive, adaptive, and autonomous process enhancements
Translate complex process engineering requirements into tailored prompt templates and automated solutions
Implement and evaluate prompt strategies, measuring their impact on efficiency, accuracy, and cost-savings
Continuously monitor industry advancements in large language models, prompt engineering, and agentic automation; proactively suggest and implement improvements aligned with organizational goals
Document prompt engineering best practices, methodologies, and results for internal knowledge sharing and scalability
Train and support cross-functional teams in integrating prompt-based and agentic solutions into daily operations
WHAT YOU'LL NEED
Bachelor's or advanced degree in Computer Science, Engineering, Data Science, or a related field
Proven experience with large language models, AI prompt engineering, or conversational AI systems
Strong analytical and problem-solving skills, with the ability to map and optimize complex operational workflows
Experience collaborating with process engineers, operations specialists, or similar multidisciplinary teams
Proficiency with programming and scripting languages such as Python or similar
Familiarity with agentic AI concepts, automation frameworks, and digital transformation initiatives
Excellent communication and documentation abilities
Demonstrated adaptability, curiosity, and a passion for continuous learning
Preferred Qualifications
Experience in manufacturing, logistics, or other process-intensive industries
Hands-on experience deploying and maintaining AI-powered workflow automation
Background in human-centered design or user experience for digital tools
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Top Skills
What We Do
Waystar provides market-leading technology that simplifies and unifies healthcare payments. Our cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds, and brings more transparency to the patient financial experience.
The Waystar platform is used by more than 450k providers, 750 health systems and hospitals, and 5k health plans—and integrates with all major HIS and practice management systems.
The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work, gain insight into processes and performance, and ultimately collect more revenue.
At Waystar, we know there’s a better, more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
