Promotions Representative - Casino Sales & Marketing

Posted Yesterday
Be an Early Applicant
2 Locations
Remote
Junior
Food • Gaming • Travel • Hospitality
The Role
Support marketing and promotions by staffing on-site and off-site events, assisting with setup, guest check-in, gift distribution, customer service, clerical tasks, and coordinating with internal departments to maintain safe, professional event operations.
Summary Generated by Built In

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description:

Hard Rock Tejon

Promotions Representative

Job Description

Responsibilities:

This is a position that requires the successful candidate to be on site and at times working off site at Hard Rock Sponsored events

Under the direction of the Supervisor of Special Events & Promotions, the Special Events & Promotions Coordinator performs a wide variety of duties including but not limited to; operational and organizational support to assist with events and departmental needs, assist with the operation of events, clerical functions including administrative tasks to support the Marketing Team. 

Essential Job Functions:

  • Assist in day to day departmental operations when needed.
  • Work all aspects needed at events, assist with customer check in, hand out gifts, assist in set up and unpacking of gifts, assist with customer service at events.
  • At times, may be required to work off site at Hard Rock sponsored events. (Examples may be Kern County Fair, Bakersfield Condors Sponsor Game, etc)
  • Communicate with various internal operating departments.
  • Promote positive public/team member relations at all times.
  • Maintain a clean, safe, hazard-free work environment within area of responsibility.
  • Perform other duties as assigned.

Qualifications:

  • High School diploma
  • At least 1 year guest service experience in hospitality, fast food or retail
  • Attention to detail.
  • Ability to effectively communicate in both written and verbal formats. Spanish preferred
  • Work well in a fast-paced environment.
  • Comfortable with working on a computer.
  • Excellent customer service skills.
  • Professional appearance and demeanor.
  • Work varied shifts, including nights, weekends and holidays.
  • Ability to read and understand all Tejon Tribe policies and procedures.

Work Environment:

  • Duties and responsibilities are typically performed in a professional  setting, as well as on a Restaurant, Hotel, or Casino Floor. On the Casino floor, it is a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Skills Required

  • High school diploma
  • At least 1 year guest service experience in hospitality, fast food, or retail
  • Able to work on-site and at off-site sponsored events
  • Ability to read and understand all Tejon Tribe policies and procedures
  • Excellent customer service skills and professional appearance/demeanor
  • Effective written and verbal communication skills
  • Spanish language ability
  • Comfortable using a computer
  • Ability to work varied shifts including nights, weekends, and holidays
  • Ability to frequently stand, walk, reach, talk/hear and lift/move up to 30 pounds
  • Attention to detail and ability to work in fast-paced, noisy, guest-smoking environment

Seminole Hard Rock Entertainment, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Seminole Hard Rock Entertainment, Inc. and has not been reviewed or approved by Seminole Hard Rock Entertainment, Inc..

  • Pay Growth & Progression The company implemented substantial wage increases across many job classifications and highlights periodic raises tied to evaluations. Feedback suggests these structural pay actions have lifted base rates for a broad segment of roles.
  • Healthcare Strength Competitive medical, dental, and vision coverage is paired with wellness programs and tax-advantaged accounts to support team members and their families. These offerings indicate a focus on health and wellbeing beyond basic coverage.
  • Wellbeing & Lifestyle Benefits Free shift meals, broad brand discounts, tuition reimbursement, and development programs expand total rewards beyond base pay. Weekly pay, recognition efforts, and commuter assistance at many sites further bolster everyday value.

Seminole Hard Rock Entertainment, Inc. Insights

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The Company
20,000 Employees
Year Founded: 2004

What We Do

Seminole Hard Rock Entertainment, Inc. is a global leader in the gaming and hospitality industry, owning and operating a portfolio of luxury casino hotels and entertainment venues. The company provides a wide array of services, including world-class gambling, upscale lodging, fine dining, and premier convention spaces, focusing on delivering extraordinary guest experiences through its diverse locations and the iconic Hard Rock brand.

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