Chewy
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Philadelphia, PA

Sr. FC Program Manager - Reliability at Chewy (Philadelphia, PA)

| Philadelphia, PA
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Our Opportunity:

Chewy is seeking a seasoned and hands-on Sr. Reliability Engineering Program Manager to lead our Reliability Engineering team.  Key activities for this position include developing, owning, and driving maintenance reliability practices that will focus on building a world class reliability system. This role will also develop and implement training strategies to increase skill sets across our Chewy Maintenance teams. The Sr. Reliability Engineering Program Manager will work to enhance our maintenance capabilities to deliver improved equipment reliability, decrease unscheduled repair and maintenance time, and develop strategies to drive lower maintenance costs. The ideal candidate for this role will possess excellent communication and organizational skills with a technical depth of knowledge related to automated sortation and robotics equipment.  In addition to leading the reliability program, this role will have input into capital purchases based on Failure Modes and Effects Analysis (FMEA) and total cost of ownership estimates. 

What you’ll do:

  • Oversee the development and execution of the Chewy reliability program through our Computerized Maintenance Management System (CMMS) and Training Certification Program.
  • Through analytical tools, work with internal stakeholders to identify equipment end of life (EOL) opportunities, required equipment and process upgrades and develop & manage long-term capital investment plans
  • Develop equipment standards to eliminate hazards for operators and maintenance personnel required to maintain equipment performance
  • Drive preventative and predictive maintenance programs to maximize equipment uptime and lifecycle
  • Develop and maintain SME level knowledge for technology trends, safety and maintenance practices.
  • Develop and drive clear business driven metrics to track asset and team performance
  • Drive consistency of process, standards, and reporting across functional teams
  • Provide leadership, mentorship, and support for field-based and central teams with the expansion and continuous improvement of Chewy’s Fulfillment Network
  • Recruit, interview, and hire exceptional talent in the Facilities and Engineering fields

What you’ll need:

  • Bachelor's degree in Reliability, Electrical, Mechanical Engineering, Physics, or a related field of study.
  • 7+ years of work experience in reliability risk identification and assessment from component to system level applying analytical, experimental, and statistical approaches to evaluate product design and manufacture quality/reliability levels
  • Experience with proactive and effective reliability approaches in a cost-effective manner throughout product design, manufacture, and deployment phases of the product lifecycle.
  • Experience with failure analysis activities and root cause analysis
  • Ability in managing multiple qualification activities and development schedules
  • Excellent verbal and written communication skills
  • Exceptional organizational and project management skills
  • Ability to comfortably work in an intensely deadline-oriented environment
  • Candidate must have an entrepreneurial and self-starting mentality and be able to deal with ambiguity
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
  • Willingness to travel a minimum of 25%

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

 If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]

 To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
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Technology we use

  • Engineering
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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.

Greg

Senior Technical Recruiter

What projects are you most excited about?

I'd say our new onboarding program, which educates and immerses Chewy’s new hires in our business, mission, and Operating Principles. I hope new Chewtopians walk away from our revamped onboarding experience with a deeper understanding of what makes Chewy special and that it helps them build connections with their fellow new team members.

Victoria

Senior Talent Manager

What are some things you learned at the company?

Creating a work environment that is accessible to everyone attracts a diverse talent pool and unlocks talents and skills that might not be available otherwise.

Mark

Sr. Accessibility Program Manager

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What’s the vibe like in the office?

My favorite Operating Principle here at Chewy is “Debate Openly, Commit Fully.” It makes me comfortable having passionate disagreements with my coworkers about a project when appropriate, knowing that we can have a (zoom) beer later that day and feel OK about it. Every company strives for that culture, and it's a part of our DNA at Chewy.

Zack

Senior Product Manager

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