About Us

Bringing True Hospitality to the world.

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.

With over 370,000 colleagues in nearly 100 countries sharing our values, there's countless opportunities at your fingertips.

We're growing; grow with us.

Your day to day

KEY RESPONSIBILITIES

Job Summary - (Role Summary)

The Senior Scrum Master has primary responsibility of ensuring the effective application of Agile practices and Scrum framework to complex project execution and facilitating the learning and growth of one or more (typically multiple) Agile teams in developing a lean-Agile mindset, improving practices, and guiding them to more predictable delivery. The Senior Scrum Master plays a role in facilitating Agile ceremonies, planning of releases, removing impediments, providing guidance, and supporting Agile teams as well as modeling nd promoting Agile values and principles. This role sits on the Architecture & Innovation team, primary responsibilities will be to develop demand and resource management processes with integration into IT partner teams PI planning sessions. Additionally, the role will be the Rally tool SME for the team.

Essential Duties and Responsibilities - (Key Activities)

• A servant leader who enables teams to self-organize, self-manage, and deliver via effective Lean-Agile practices.
• Facilitates all sprint ceremonies within the Scrum Framework - Daily Stand Up, Sprint Planning, Sprint Review, Backlog Refinement, Mid-Sprint Review, and Retrospectives.
• Ensure team understands the purpose and principles to all Scrum ceremonies, ensuring team is value focused throughout each iteration.
• Acts as a change agent and leads continuous improvement of the team and optimize delivery.
• Develops and implements continuous improvement plans. Challenges the "norm" and develops and executes improvement plans in the areas of quality, predictability, and flow.
• Leads, guides, influences, and acts as a role model, exemplifying Scrum, XP, and Kanban principles. Works to embed these principles across the organization.
• Partners with the delivery manager, technical lead, or other stakeholders to understand and advocate for achieving technical best practices.
• Collaborates with Global Technology project managers and product owners on feature-based financials (estimates and spend detail).
• Works with the product owners on a continual basis to refine and prioritize backlog.
• Leads cross-team dependency identification, tracking, and resolution and facilitates initiative-level release planning when required.

What we need from you

REQUIRED QUALIFICATIONS

Education -

Bachelor's or Master's Degree in a relevant field of work or an equivalent combination of education and work-related experience.

Experience -

• Typically, a minimum of 7+ years of progressive work related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position.
• Typically, a minimum of 3+ years performing the role of a Scrum Master.
• Extensive experience working with and facilitating interactions with distributed agile teams.
• Formal coaching experience is preferred.
• Technical Skills and Knowledge -
• Expert in Scrum, Extreme Programming (XP), Kanban and/or Scaled Agile Framework (SAFe).
• Proven ability to support and guide teams to achieve sprint and release goals.
• Aptitude of effectively facilitating team and department-level discussions and resolving conflict within and across teams.
• Extensive knowledge of Agile values, principles, and engineering practices.
• Knowledge of and proficiency with CA Agile Central (Rally) or similar tool.
• Strong communications skills with the ability to develop positive working relationships with different stakeholders up to and including leadership.
• Ability to effectively facilitate and resolve conflicts within medium to large sized group or team level discussions (typically, 3-5 teams or 40+ person size groups)
• Experience in mentoring other Scrum Masters and skilled at creating a community of practice.
• Desire and appetite to improve your craft within the Agile community and bring those best practices to your team and the IHG Agile community
• Ability to launch new Agile teams who can become self-sustaining by creating an environment and culture for them to maximize team effectiveness.
• CSP, and/or SSM or SASM preferred
• Industry recognized coaching certification (preferred).

What we offer

We'll reward all your hard work with a great salary and benefits - including great room discount and superb training.

Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.

Not Applicable for Colorado applicants.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.