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Managing daily sales activities, hitting sales goals, creating and implementing sales plans, producing monthly reports, developing relationships with clients, and maintaining relationships with key clients and outside contacts.
Responsible for managing HR practices and compliance with laws. Provides support in areas such as employee relations, compensation, benefits, training, diversity, and performance management. Manages key HR metrics and reports. Coordinates and leads HR initiatives and projects. Requires Bachelor's degree and 5+ years of HR experience.
Front Desk Supervisor responsible for ensuring memorable guest experiences by providing exceptional customer service, managing payments, and anticipating guest needs. Must possess strong communication and problem-solving skills, fluency in the local language, and basic math and computer skills.
Manage and coordinate conferences, meetings, and group functions booked through the sales department. Negotiate prices, assist in budget preparation, and ensure client satisfaction. Coordinate with hotel departments and outside contacts to facilitate services and generate new business. Maintain client files and update information daily.
Assist room attendants with heavy items, maintain cleanliness and organization, respond to guest requests, report needed repairs, promote teamwork, control supplies, assist with deep cleaning projects, work in housekeeping areas and service elevators.
Perform maintenance and repairs for buildings, hotel rooms, and equipment. Ensure guest satisfaction by responding to requests promptly. Adhere to safety regulations and brand standards. Requires advanced vocational training and two years of experience in building maintenance or construction.
Continually focus on the rejuvenation of the food & beverage experience, assess menus and wine lists, achieve budgeted revenues and maximize profitability within the food and beverage department. Participate in budget preparation and ensure legal, financial, security, and safety protocols are met. Qualifications include some college or advanced training in food and beverage management, 2 years of related experience, and the ability to lift heavy items and move about public areas.
The Human Resources Business Partner ensures alignment between business operations and HR practices, provides dynamic solutions using data analysis and organizational agility, delivers comprehensive people services, and addresses employee relations issues.
Assist room attendants with heavy items, deliver linens and supplies, respond to guest requests, clean designated areas, monitor supplies and amenities, collect recycling items. Basic reading, writing, and math skills required.
Creating a safe, secure, and comfortable environment for hotel guests. Performing general building maintenance and repair tasks. Prioritizing guest safety and comfort in all activities.
Assist room attendants with heavy items, deliver linens and other supplies, maintain cleanliness and organization of floor closets, respond to guest requests, clean designated areas, report needed repairs, promote teamwork and quality service, may assist with deep cleaning projects
The Associate Product Manager is responsible for completing tasks supporting new development and performance enhancements for a specific product as directed by the product manager. They coordinate among tactical analysts, developers, and functional subject matter experts to create global product solutions. Key responsibilities include liaising with regional teams, developing business requirements, conducting UAT, providing support to end-users, and maintaining documentation. The role requires a Bachelor's or Master's degree in relevant fields with 4-5 years of work experience in product management, development, project management, or operations.
Responsible for driving revenue and market share growth within the luxury consortia segment for the IHG Luxury + Lifestyle Americas portfolio. Requires deep knowledge in transient strategies, luxury consortia procurement, and sales training opportunities. Primary responsibilities include developing strategic marketing plans, budget consultations, implementing best practices, and analyzing data to support growth and gain market share.
Develop business through direct sales solicitation for an assigned territory or market segment(s) at Hotel Indigo. Responsible for achieving personal and team sales goals, negotiating rates, and maintaining client relationships. Represent the hotel at trade shows, conduct site inspections, and follow up with clients to ensure satisfaction and secure future bookings.
As an Associate Manager in Brand Design, you will serve as a liaison between the brand team and other corporate resources, manage and ensure accessibility to resources, coordinate participation in various functions, and support essential brand functions. Join a global family at IHG® where True Hospitality is valued and embraced.
Coordinate yield management process, generate reports for revenue meetings, monitor pricing of competitors and market dynamics, develop pricing and market mix strategy, provide training to staff, manage reservations department labor, communicate occupancy fluctuations to operational departments.
Managing the engineering and maintenance operations of a hotel to ensure the safety and comfort of guests and employees. Responsible for budget monitoring, inventory management, staff training, safety compliance, vendor management, guest satisfaction, security management, renovation project management, and maintenance planning.
Manage reservations department, train staff on up-selling and customer service, oversee VIP reservations and revenue-based incentives, monitor room availability, coordinate yield management process, attend revenue meetings.
The Director Loyalty Performance Strategy will be responsible for analyzing loyalty performance trends, understanding the competitive environment, and leading initiatives to drive member acquisition, retention, and engagement in the Americas region for a global hospitality organization.
Manage and optimize a strategic test and learn approach for a customer-centric email marketing program. Drive channel efficiencies and effectiveness through data analysis, budget management, and performance management. Serve as an SME for performance marketing programs and develop comprehensive media plans to drive engagement and loyalty. Stay current on industry trends and recommend strategic initiatives for marketing effectiveness.