Sr. Project Manager - Atlanta, GA (Hybrid)

This position will be responsible IT project management for developing long-term relationships with assigned customers, connecting with key business executives and stakeholders. The main responsibilities may include but not limited to:

• Work collaboratively with cross-functional stakeholders, IT management, IT team members, and external vendor resources to ensure on-time, high quality product & on-budget delivery.
• Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects.
• Hold teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members
• Manage customer expectations for project deliverables, managing stakeholder communications.
• Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management
• Promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team
• Assist with urgent, or severity requests or issue escalations as needed
• Become fully versed in SG Programs and Products
• Make recommendations to management about reporting efficiencies, schedules, prioritization, and resource allocation with input from team members.

Qualifications:

• BA/BS Required, A dynamic, results-oriented, detail-driven project/program manager with at least 8-10+ years of project/program management experience; Equivalent combination of education and experience may be considered.
• Experience with Agile methodology required.
• A proven track record of managing multiple projects simultaneously.
• Demonstrated skills in requirements gathering, change management, project/task prioritization and schedule development. Demonstrated ability to make project assessments, and to intervene as required to get projects on track.
• PMP and/or CSM certification preferred.
• Excellent written and interpersonal communication, relationship building, team collaboration in a cross-functional team comprised of diverse personalities, skill sets, and levels of experience.
• Experience of reporting on metrics and executive reporting.
• Assertiveness, ability to challenge, negotiate, conflict management and push back on stated positions based on logical reasoning.
• Problem solving mindset, creativity in finding alternate paths and creating solution options is going to be critical. Excellent organizational skills, focus, and attention to detail.
• Ability (and preference!) to work in a dynamic, fast-paced, and energetic environment.
• Strong computer skills, including Microsoft Project, Excel, Word, PowerPoint, and Visio.
• Experience with software project and project management concepts, practices and procedures preferred.
• Experience with Automotive Finance and/or insurance/services industry experience but not required.

About us:

Founded in 1992 and based in Atlanta, Safe-Guard Products is driven by the steadfast commitment to provide unparalleled service and the highest quality vehicle protection products to the automotive, RV, marine, and motorcycle/powersports industries. In their twenty-five-year history, Safe-Guard has grown to over 500 employees across the U.S., with a client roster of over 35 leading brands, who serve over 10,000 dealers, and protect over 11 million consumers under Safe-Guard contracts.

Safe-Guard's mission is to provide products and solutions to the motor vehicle industry that drive customer retention and protect consumers from the perils of ownership. Safe-Guard is experiencing dynamic growth and has earned a stellar reputation from customers, partners, and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of value-added technology, marketing, and training solutions, and 3) unparalleled client and customer service.

Safe-Guard Products International, LLC is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.