Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. FIS is seeking a Project Management Workfront Administrator to join our dynamic team.

The Workfront Administrator takes the lead responsibility for implementing processes within the Workfront system. In this role, you will be responsible for the administration, maintenance and advancement of Workfront, our workflow and project management tool. As duties grow, you may manage day-to-day projects in support of PMs within Corporate Marketing.  Projects may be focused on marketing, sales, finance/accounting, legal, business planning, business operations, customer service or other non-technical subjects. Typically involves extensive interactions with cross-functional teams of various functional areas of the business.

What you will be doing

• Performs administrative and management duties for Workfront including:

  • User profile management to validate that users have all appropriate settings

  • Report and dashboard management to support project managers, project teams and leadership; may include quarterly report and dashboard audits

  • Field and form management to support custom needs across teams and identify consolidation opportunities

  • Process and training standards to share knowledge and create training resources, host trainings for users within the Corporate Marketing organization

  • Troubleshooting technical issues in collaboration with Workfront technical support

  • Project development and management to create, manage and audit project templates

  • Traffic management to support the existing project management team as needed

• Plans and coordinates all aspects of non-technical projects from initiation through delivery

• Identifies needed resources for projects, defines and assigns major project roles

• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope

• Assigns and monitors work of project team, providing analytical support and direction

• Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement

What you bring:

• Experience with Workfront or similar type of project management software

• Action oriented and results driven

• Enjoys working in fast-paced, dynamic environment

• Ability to delegate tasks and effectively communicate with all levels of stakeholders

• Works well collaboratively and independently

• Has general understanding of principles in project management

• 2-3 years of experience in some type of marketing or project management related role

• Ability to manage a fast-paced project management environment with shifting priorities