Forthea is an award-winning digital marketing agency that improves lead generation for clients by focusing on superior data analytics and creative executions that produce measurable results. Forthea’s rock-solid commitment to core values and sustained business excellence has led to successful partnerships with a variety of B2B and B2C clients around the world. Forthea was founded in 2006 in Houston, where it maintains its U.S. corporate headquarters.

Forthea has been recognized as one of the best places to work in Houston, one of the fastest-growing companies in Houston, and one of the largest Houston-area advertising agencies

JOB DESCRIPTION

The Web Project Coordinator works across our Operations teams to foster clear and frequent communications between the team, the client, and third parties. The selected candidate must have project management skills in order to keep projects on track and on budget for the client, and profitable for the agency – accountable for successful project delivery.

 This role is responsible for providing a high level of client service and to ensure that we are consistently exceeding the client’s expectations. Excellent verbal and written communication skills are therefore required, and the ability to manage multiple projects is essential.

Responsibilities: 

• Manage integrated web design & marketing projects that span multiple departments/teams.
• Responsible for new client/project on-boarding process.
• Manage implementation and timeliness of all deliverables promised to clients.
• Follow internal processes and standards to ensure quality and smooth execution.
• Monitor project profitability and create and present change orders when necessary.
• Constantly review projects for trouble-spots, trying to improve what may seem to be satisfactory progress.
• Gather the necessary materials, content and other related information in order to stay ahead of client deadlines and achieve superior results.
• Proactively monitor and report on client success to internal teams; also, hold regular project team meetings.
• Review, test, and proof deliverables prepared by team before client presentations.
• Develop cost estimates, project schedules, and technical requirements for each web project.
• Manage and negotiate third-party contributors.
• Manage project profitability and timelines and keep other team members informed of changes when necessary.
• Keep Account Leads informed of project statuses and potential scope, budget and timing issues.
• Ensure deliverables are consistent with the overall client/account strategy.
• Be a resource for technical questions surrounding our platforms (e.g. CMS, Hosting, etc.).
• Interact with clients on a regular basis – in person and over the telephone.
• Work with Accounts & Operations Teams to continually identify and cultivate new business opportunities with existing client base.
• Provide proposal support by actively participating in sales process presentations and proposal documentation.
• Manage Operations team utilization, productivity, and training/mentoring.
• Attend staff meetings and communicate team information.
• Able to travel locally and out of town occasionally.
• Perform other related duties as requested or assigned.

Qualifications:

• Oral/Written Communication – Speaks and writes clearly and persuasively; confident and compelling presentation style; able to effectively communicate the value proposition of complex solutions; listens and gets clarification when necessary; varies writing/speaking style to meet specific needs; exhibits attention to detail.
• Dependability – Follows instructions, responds to management direction; highly trustworthy; adheres to deadlines and provide exceptional follow-through; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
• Planning/Organizing – prioritizes and plans work activities; proactive, detail-oriented, extremely organized, and able to multitask on a regular basis; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; strong disposition to project management; develops realistic action plans.
• Professionalism – Approaches others in a polite and tactful manner; maintains composure and reacts well under pressure; treats others with respect and consideration; accepts responsibility for own actions; follows through on commitments.
• Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate individuals in decision-making process; makes timely decisions.
• Teamwork – Outgoing team player who works as well in a group as individually; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.
• Client Service – Manages difficult or emotional client situations; responds promptly to client needs; solicits client feedback to improve service; responds to requests for service and assistance; ability to assist client in assessing and prioritizing needs; ability to strategize and be proactive with ideas for clients while thoroughly staying knowledgeable about the clients business.
• Analytical/Problem Solving – Excellent analytical and problem solving skills; identifies and resolves problems time efficiently; gathers and analyzes information; develops solutions; works well in group problem solving situations; uses reason.
• Delegation – Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.
• Leadership – Exhibits confidence in self and others; natural leader, able to motivate and manage people who are not direct reports; inspires and motivates others to perform well; effectively influences the actions and opinions of others; accepts feedback from others; gives recognition to others as appropriate.
• Adaptability – Adapts to changes in the work environment; manages competing demands; able to handle frequent change, delays, or unexpected events; desire and ability to work effectively/simultaneously at both strategic and tactical execution levels.
• Initiative – Self-starter attitude (persistence and regular follow-ups); demonstrates extreme resourcefulness; volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
• Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Cost Consciousness – Works within approved budget; develops and implements cost saving measures; contributes to profits and returns; conserves company resources.

Position/Salary/Benefits---

This is a full-time, on-site position. (See Hiring Process/Application Instructions below). Compensation shall be competitive, and wholly commensurate with experience, ability and attitude (i.e. (i) how well the candidate meets the required qualifications & competencies; (ii) if she/he meets any of the ideal/icing qualifications; and (iii) his/her overall attitude and aptitude).

Location: Central Houston, TX

---Hiring Process/Application Instructions---

Please apply through this listing by following the instructions provided. You will be asked for (1) an up-to-date resume/CV and your (2) recent salary history.

Our hiring process is not quick and will often involve 2 or 3 in person meetings if not more. We take our time to ensure that we bring the right people into the Forthea fold. Be prepared.

 No calls or recruiters, please.