What you will do

The Program Manager - Specialty Products will manage and lead new product development/launch programs for the Johnson Controls Specialty Products natural business unit (NBU). Included in this portfolio are our Critical Environments (laboratory and healthcare controls), Residential Thermostats (Lux), Refrigeration Controls (PENN), Variable Speed Drive (VSD), and Damper/Louver & Airflow Measuring portfolios, amongst other critical branded partnerships.

How you will do it

• Working alongside marketing, sales, engineering, finance, manufacturing facilities/partners, and product management as an individual contributor, the Program Manager will lead program teams throughout the product development process ensuring each function manages their deliverables to meet the program schedule and budget. The Program Manager will also represent the Specialty Products NBU at regular accountability and cadence meetings and will be responsible for clearly and concisely presenting the status of all open projects to groups of stakeholders.
• Works under minimal supervision and in conjunction with leaders across all functional groups. Identifies and determines direction of Critical Environments portfolio development. Acts independently to resolve challenges and to address opportunities related to the portfolio. Work is highly strategic in nature.
• Work with functional group leadership to identify program scope, budget, schedule, resources, and business case
• Lead program kick-off to assemble team, provide program overview including scope, budget and schedule and communicate team member expectations
• Lead team meetings with all functional areas to track progress, identify issues and develop action plans
• Adhere to the JCI internal product development process, holding team members accountable for their deliverables in accordance with requirements and verifying completion of each deliverable
• Manage issues, risks and opportunities, assisting team members in removing roadblocks and escalating to management issues that cannot be resolved
• Manage the program schedule documenting detailed tasks for each functional area, responsibility for the task, begin and end dates, and percent complete
• Document critical path and track weekly to ensure schedule is maintained, and document actions to recover programs that are behind track
• Manage program budget, accounting for both capital and expense spending by month and by function; for over budget items, document action to recover budget.
• Work with Finance and Product Management update the business case on an ongoing basis to ensure financials are properly represented.
• Track product cost to ensure changes do not negatively affect the overall business case; for business cases with negative impact, notify management immediately.
• Monitor the engineering change process to ensure timely implementation of product changes prior to each build
• Coordinate all program builds with the New Product Introduction (NPI) Lead, identifying priority when there are multiple program builds
• Manage the program scope, ensuring that any scope changes after Phase 1 Exit are documented, communicated and approved prior to including in schedule
• Prepare for and report on program status at the Monthly Program Reviews communicating progress on any prior month identified issues
• Conduct Phase Exits, obtaining approval to exit the phase prior to starting work on the subsequent phase
• Ensure all program documentation is properly archived as required in each phase and that all documentation is complete and closed out following Phase 5 Exit
• Ensure open communication with the Program Management Office, providing information when requested, escalating issues that are not being resolved by management and identifying any process continuous improvement opportunities
• Adapt communication style in response to varying situations, groups, and cultures
• Engage and inform others to ensure the desired outcome
• Adjust efforts and approaches to meet goals and deadlines
• Analyze and draw conclusions based on less-than-complete data
• Build models and assumptions to account for missing data
• Enable and support others to make decisions and take reasonable risks
• Identify and remove obstacles that may interfere with success
• Ensure that individuals and team members understand the impact of their contributions
• Use structured analysis to assess and mitigate risk

What we look for

Required

• If hired, candidate is required to be fully vaccinated against Covid-19 no later than his/her start date
• Bachelor's degree in Engineering, Business, or a related field is required
• Minimum of 7+ years of experience managing programs/projects required OR experience working on a program team as a functional lead
• Ability to communicate effectively in a technical environment, including in front of C-level and VP-level stakeholders
• Demonstrated organizational skills, including project planning, project management, and team building
• Experience with a wide variety of structured problem-solving processes and reporting tools, including Microsoft PowerPoint
• Excellent understanding of financial concepts
• Experience working in manufacturing organizations is a plus
• Ability to work in a global team environment
• Ability to travel 10-20%, especially during onboarding process (if not a local candidate), otherwise up to 10% travel

Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our commitment to sustainability dates to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win everywhere, every day and creating greater value for all our stakeholders through our strategic focus on buildings.

Johnson Controls is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.