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ITS PMO Director - Remote - US at Dropbox

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The ITS (Information Technology and Services) PMO Director is responsible for the overall technology project and portfolio management function and team; providing leadership, coordination, strategic direction, and management of all ITS PMO processes, people and functions. As head of this critical function you’ll have the opportunity to drive and influence the delivery of technology projects that directly impact and enable all Dropbox employees and business functions. In this role you will work with a broad group of business, product and technology leaders to ensure prioritization and successful delivery of high impact initiatives across our corporate (non-engineering) business units.
 
The most successful candidate will prioritize impact without compromising high governance and security standards that protect Dropbox. You are passionate about the development of talent and effectively partner with your team and leadership to develop crystal clear communication plans appropriate for all levels of the organization. You’ll be responsible for developing and reporting on KPIs for the PMO, and setting the direction, pace, and targets for the team to pursue improvements in our ITS project delivery.
 
If you're passionate about building new programs and processes that will drive our employees' and Dropbox's overall success, we'd love to have you on the team!
Responsibilities
ITS Project, Program and Portfolio Management - Your focus in this role is to 1) drive agility and consistency in the way we plan, resource and deliver our work, 2) create visibility and transparency on what we are working on and why, 3) provide leadership and development for a remote and distributed team of Technical Project Managers and 4) develop and communicate KPI’s to measure the success of PMO processes and delivery. This role will lead the breadth of work efforts across strategic initiatives, projects, and programs. This role is accountable for organization wide communication of the active portfolio and the intake, demand and prioritization process. For strategic initiatives, you will be the primary owner in preparing and delivering key partner meeting materials as well as ITS QBRs. You will lead a talented team of technical project managers and will collaborate closely with key stakeholders across Dropbox to create a seamless PMO capability for Dropboxers.
 
Other Responsibilities
  • Build strong relationships across Dropbox to understand and anticipate the needs and requirements of ITS services and ensure the service portfolio evolves in line with company goals and objectives.
  • Partner with Finance to ensure consistent visibility into budgets, and how they are tracked.
  • Develop, coach, and grow a talented and diverse remote team in a Virtual First environment, and be an advocate for them.
Requirements
  • 10+ years of experience in technology with 7+ years of leadership responsibility for PMO
  • Experience in establishing a strategy, framework and best practices for PMO
  • History of successfully driving adoption of a portfolio and demand planning solution (i.e. Jira, Servicenow), enabling executive and delivery team dashboards and reporting
  • Experience with one or more project management methodologies; successful use of Agile “hybrid” in multiple environments and portfolio delivery
  • Excellent analytical, conceptual thinking, strategic planning and execution skills
  • Excellent track record of building relationships, influencing and negotiating competing priorities among business partners
  • Is hands-on, driven, strategic, accountable, collaborative, hard-working, and productive
  • Comfortable (or experienced) working with and leading distributed teams
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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • KotlinLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • HBaseDatabases
    • MemcachedDatabases
    • RedisDatabases
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What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
In addition to our Unlimited Vacation Policy, Dropbox also has one companywide PTO day a month
Paid Volunteer Time
Sabbatical
At Dropbox, this is called 'Recharge'
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We began a new 'Perks Allowance' in 2021 when we went Virtual First. Dropboxers are provided a generous individual allowance to spend on what perks really matter to them while at home- whether that's wellness, caregiver support, productivity, ergonomics, learning, food services, afterschool programs for kids, or something else! Read more here: https://bit.ly/3uM0gG3

An Insider's view of Dropbox

How would you describe the company’s work-life balance?

In the first time in over a decade, I’ve been able to actually have work life balance and to develop healthy habits because of Virtual First. My commute time is now filled with a morning workout and the end of my day now looks like being able to cook for myself. I also was able to move closer to family, which means the world to me.

Caitlin

Diversity Program Manager

What's the biggest problem your team is solving?

In a world that’s radically shifting virtual, it’s exciting to be at a company aiming to solve a lot of the problems at the crux of the transition. I’ve been working on projects that help small businesses using Dropbox collaborate and improve their overall user experience.

Micah

Software Engineer

How has your career grown since starting at the company?

Dropbox truly invests in their employees and supports internal mobility. Each year I’ve worked at Dropbox, my role has changed slightly. It’s kept me engaged, challenged me, and allowed me to constantly be in a learning environment.

Hannah

Project Manager

What is your vision for the company?

I see the 40-hour office workweek becoming a thing of the past. Employees will escape grueling commutes and gain more control over their day. The workplace will now be wherever work happens, and the workweek will be whenever work happens best for each person. We'll grow stronger as we integrate dispersed talent with diverse perspectives.

Drew

Co-founder and CEO

How does the company support your career growth?

There’s always an opportunity to pivot and learn new skills or internally transfer to a team that’s outside your normal scope of work. The humility and empathy that Dropboxers have is unlike anywhere else I’ve worked. There’s always going to be someone on the other side willing to bring you in on a project or mentor you.

Mack

Content Marketing Operations

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