Implementation Project Manager at IQVIA (Philadelphia, PA)

| Philadelphia, PA
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Can be remote.

Project Manager

BACKGROUND: we are looking for a team player who can understand complex problems and break it down to explain it in a simple, consumable format. This person understands (or has ability to learn) when there is a barrier to accomplishing a goal or meeting a milestone and the overall impact.

WHAT YOU'LL DO / RESPONSIBILITIES:
  • Own the implementation of a SaaS marketing product for one or more clients
  • Drive discovery and requirements gathering sessions with client facing teams to document key business needs and objectives
  • Collaborate with appropriate teams to translate client requirements into solution design, ensuring client needs/expectations are met
  • Define and document process maps to show alignment between business and system process
  • Drive all aspects of the project including initiation, planning/discovery, implementation, and closeout.
  • Provide guidance and coordination for user acceptance testing
  • Own, track and manage project deliverables and milestones leveraging Project Management toolbelt including but not limited to:
    • Project Plan
    • Status Report
    • Communication Plan
    • Risk Mitigation Plan
    • Decisions / Actions / Issues Log
  • Monitor project with day to day progress and communicate status to internal team members or workstreams
  • Partner with IQVIA account team to manage client expectations and scope

WHO YOU ARE / REQUIRED EXPERIENCE AND SKILLS:
  • Friendly, humble, and adaptable with positive and can-do attitude to manage self without micro-management
  • Feedback oriented; contributor to improving processes or creating efficiencies
  • Customer focused; prioritize client satisfaction and delivery
  • Analytical; ability to identify a problem and step back to look at the bigger picture
  • Experienced; open to receiving coaching and mentoring; willingness to learn and step outside comfort zone
  • Writer and speaker; communicate clear and concise messages with appropriate details; comfortable talking to clients and colleagues from peer to executive level

WHAT YOU NEED / QUALIFICATIONS:
  • Education: Bachelor's Degree
  • Skills: Problem solving, critical thinking, oral and written communications, strong facilitation and coordination skills, ability to manage multiple workstreams simultaneously. Experience implementing SaaS products and/or knowledge of the software development lifecycle is a plus.
  • Exposure / experience with one or more of the following:
    • Project management
    • Product Management
    • Workstream management
    • Consulting environment
    • Life sciences / biotech industry
    • IT systems / data / analytics
    • Marketing / marketing operations
  • Fit to our culture and key values: innovation, accountability, customer, team


IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

As the COVID-19 virus continues to evolve, IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status
More Information on IQVIA
IQVIA operates in the Healthtech industry. The company is located in Durham, NC. IQVIA was founded in 2016. It has 61500 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 236 open jobs at IQVIA, click here.
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