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Job Category
Products and Technology

Job Details

Indianapolis, IN

Dallas, TX

Georgia - Remote

Texas - Remote

Department Description:

Business Technology blazes the trail of enterprise IT. Built on the foundation of our core values - Trust, Ohana, Innovation - we own more than the traditional IT components with a heavy focus on working closely with our business partners to achieve amazing outcomes.

Role Description:

The Director of Program Management, Business Technology for Employee Success is an exciting role that drives significant transformation, innovation, and best practices for our fast paced, exciting and highly rewarding Employee Success organization. This role reports to the VP of Application Engineering and Product - Employee Success and offers the opportunity to lead large cross functional and strategic initiatives across the Business Technology Employee Success Portfolio . You will have high visibility and exposure to Salesforce Sr. Leadership and will be responsible for leading transformation initiatives and influencing the vision for new/emerging HR technology.

Key to this role is the ability to think strategically, build cross-functional relationships, apply critical thinking skills and take the initiative to drive program results. You will partner with stakeholders across the business to drive transformation and innovation to enable scale. The Director of Program Management, Business Technology - Employee Success is responsible for oversight and delivery of cross functional programs across HR systems and capabilities including but not limited to Human Capital Management, Recruiting, Onboarding, Candidate Experience, Talent Management, Payroll, Employee Experience and Total Rewards functions for the Employee Success organization. The individual partners in the development and implementation of Employee Success programs, opportunity & innovation identification, strategic initiatives, and business case development across the technology set. Responsibilities include a strong focus on enabling scale, delivery excellence, innovation, and user experience, along with the direct management of a small team of sr. program managers.

This individual should be someone equally comfortable in the tactical details of execution and delivery as well as driving strategic implications and decision-making with the leadership team. Ability to influence others and build strong collaborative relationships is extremely important as this work impacts the design of many key functions and processes across the enterprises. The individual should possess strong leadership qualities, including the ability to create and articulate a concise vision and objectives. The candidate needs to have strong people skills in the management of large ES business, BT and vendor teams. The individual for this role should be someone with solid business knowledge and technical background so they are credible with our executive team. The selected candidate will be a hands-on leader, possess expertise in Human Resource functions and large portfolio management. The candidate must possess strong business engagement, promote a collaborative team culture, and ignite passion within the team to build robust flawless business solutions.

YOUR AREAS OF IMPACT:

• Partner with Employee Success program leadership to define and drive the Multi-year Strategy
• Accelerate the Employee Success organization into our planned future state with an end goal of enabling growth and global scale.
• Coach and develop Program Managers to ensure teams deliver a common, customer-centric culture and apply common Program Management methods to drive excellence in roles and function.
• In depth understanding of delivery methods to include agile and waterfall, and experience in a product mindset
• Bring industry best practice and external perspectives to educate peers and senior stakeholders on the art of the possible as it relates to Human Capital Management, Recruiting, Onboarding, Candidate Experience, Talent Management, Payroll, and Total Rewards and influence partners in Employee Technology to implement new technology that brings value in greater efficiency and a better user experience.

ESSENTIAL JOB FUNCTIONS:

• Work closely with senior level management in ES and BT to deliver large-scale, global transformational technology initiative and strategies
• Manage vendors to plan, execute and monitor projects directly and/or indirectly.
• Maintain industry knowledge and enhance subject matter expertise, identify trends and changes in client and competitor behaviors, and keep abreast of changing regulatory requirements.
• Follow a cyclical process of business value, financial review, forecasting, idea generation, discovery, business case preparation, product development, and implementation.
• Build and develop alignment within the organization through frequent interaction with stakeholders throughout Employee Success and Business Technology.

SKILLS & QUALIFICATIONS:

• 12+years of experience in Program or Product Management team in a rapidly growing environment.
• Technical expertise and evidence of mastery in large scale/complex programs and portfolios
• Experience delivering large-scale global HCM implementations is required.
• Excellent program management skills with the ability to manage multiple projects/initiatives simultaneously and achieve targeted budget and completion dates.
• Experience with design thinking, agile leadership, product mindset and continuous delivery.
• Experience collaborating with engineering, product, UX, and People Operations/ Human Resources teams to drive design, development, implementation, and maintenance of Human Resources solutions.
• Business background with deep understanding of customers, digital opportunities, the company's value proposition for its HR products, and the technology context and strategy required to enable and differentiate.
• Process improvement orientation. A proven ability to recommend solutions, champion change, manage implementation, influence others, and foster teamwork.
• Excellent written and oral communication skills; able to convey complex ideas in a strategic and concise fashion.
• Demonstrates the Salesforce values of Trust, Growth, Innovation and Equality.

This role is Office-Flex (~1-3 days/wk in office) or Fully Remote

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