Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments.

We are currently sourcing for a Scrum Master to work in the Health Care Group in Durham, NC.
Overview

Fidelity's Healthcare Group is launching a new Medicare business that will provide our customers with tools and advice to help them select and purchase quality Medicare coverage. As an early member of this new and innovative team, you will have the opportunity to help build and grow a business that could impact millions of Americans!
The Team

Fidelity Medicare Services (FMS) seek a Scrum Master who has hands-on experience applying Scrum Master skills with background in systems analysis or CRM tools such as Salesforce. If you have a passion for crafting products and services and continuous improvement and facilitate discussions between the product, technology team that make lives better, a career in Fidelity Medicare Services may be right for you!
The Expertise We are Looking For

• 5+ years' experience in a scrum master role in Software Development
• Experience using JIRA & Jira Align/AgileCraft
• Experience in Systems Analysis is a plus
• Experience in CRM/Salesforce is a plus
• Leadership mentality and empowers others to do their best work
• Effective facilitator who can actively listen, remain neutral, ensure all voices are heard and ask open ended questions
• You're an agile enthusiast who can mentor others and has a knowledge and/or experience with multiple frameworks like Scrum, Kanban, SAFe, Spotify, etc.
• A change agent who advocates for continuous improvement and is Innovative, Analytical and a Strategic Problem solver
• Possess superb communication and people-interaction skills, and can collaborate and partner with others within and outside the team
• Experience leading an Agile team; Scrum Master Certification, a plus
• Bachelor's degree in MIS/Computer Science or related field

The Skills You Bring

Background in the following will prove vital:

• An Agile mentality, and ability to mentor your squad to deliver product increments and pursue continuous improvement.
• Ability to optimally deliver initiatives by empowering and supporting your team and by helping them identify and remove impediments.
• Ability to operate and influence in a fast-paced, rapidly changing environment
• Desire to contribute to an organization committed to innovation and continuous improvement.
• Proven ability to perform systems analysis and optimally communicate technical concepts inside and outside of the Scrum team.

The Value You Deliver

• Collaboratively develop solutions and overall strategies that address complex business needs and opportunities.
• Champion and drive development standards to improve quality and efficiency within your team and the Digital Platforms organization.
• Use your knowledge of Agile to assist in the software development process, including planning, analysis, design, development, testing and problem resolution.
• Collaborate with individuals and groups, both in person and virtually, in a constructive and collaborative manner.
• You will use strong analytical skills and your ability to tackle issues and work through ambiguous situations by making timely decisions based on facts, knowledge, experience and judgment.
• Conduct formal and informal presentations in various settings; one-on-one, small and large groups, with peers, and senior management.
• Communicate effectively with and to influence team members and external groups.
• Exhibit your strong troubleshooting and problem-solving skills.

COVID Work Policy

Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You'll be spending some of your time onsite depending on the nature and needs of your role.
Dynamic Working - Post Pandemic

Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.

Your success and growth is important to us, so you'll want to enjoy the benefits of coming together in person - face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you
Company Overview

Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ ftsjobs.com if you would like to request an accommodation.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com.

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.
Information about Fidelity Investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit FidelityCareers.com.

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.