Agile Release Manager - IT Projects (Hartford, CT)

| Hartford, CT
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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
The Agile Release IT Project Manager will provide execution leadership throughout the lifecycle of Information Technologies projects supporting IT Integration into UHG/Optum for Business Partners. The Agile RM will be actively involved in understanding requirements and solution design for integration projects to allow for successful implementation of solution delivery during the US-night time. Key aspects of managing the implementation execution are troubleshooting, collaboration, issue resolution and proactive communication updates .
Primary Responsibilities:
  • Work directly with EEPS Customer Relationship & Implementation Services staff - from technical to executive level - to execute deployment timelines supporting implementation lifecycle across global teams
  • Provide execution leadership tied to infrastructure for internal systems and delivering solutions to customers
  • Plan and partner with Integration Lead (IL) on project deployment timelines and working closely with global project teams
  • Provide concise written communication of deployment status and issues, with regular updates to resolution for visibility and transparency
  • Establish and maintain strong relationship with internal & external customers and 3rd party vendors across global teams
  • Understand project value and impact, aligning to the program and project goals
  • Drive best-practices and documentation in support of repeatable processes
  • Engage with Integration Leads to allow independent support of US-evening cutover/implementation work, such as but not limited to:
    • Untrusted and Trusted data center cutovers
    • Trusted user site cutovers
    • Voice migrations
    • Possible cutovers for FW work or other internal projects
    • Guest Access cutovers
    • B2B tunnel migrations
    • Regional Hub Migrations
  • During non-implementation time, focus on items such as, but not limited to:
    • Build a Communications Repository
    • To be leveraged for status updates and issue resolution
    • Build a Key Contacts Repository
    • For global teams and Business Partner-specific integrations
    • Implementation Plan Revisions
    • Update cutsheets or implementation plans based on real-time experiences
    • Reviewing Rally Kanban Boards
    • Resource for understanding where work is actively updated for global project teams
    • Documentation Updates
    • Support global project team with any administrative updates on current progress (IRAADs Project Plans, Rally Cards, as applicable)
    • Overall Initiative
    • Suggest ideas and ways to offload the work being done by the US-based Integration Leads

General Responsibilities of Integration Leads, with awareness and understanding by Agile Release Manager
  • Finalize detailed integration scope for each workstream
  • Schedule kick-off meetings for Workstreams
  • Oversee day to day work streams - ensure all workstreams are progressing to stay on track
  • Conduit to other non-EEPS teams such as Real Estate, EIS-Security, Enterprise Integration
  • Create and Manage project repository and access
  • Provide workstream status to Engagement Managers
  • Manage overall financial plan for the integration
  • Remove impediments
  • Escalate blockers
  • Provide weekly status updates to EM
  • Run the Project/Oversee task execution
  • Request project resources
  • Initiate requests to required teams
  • Create Project plan and manage completion of tasks, including sub project plans, status calls, working sessions, etc... Drive process and end-to-end plan for each in scope workstream (Security (RBI/STP), Desktop, Email, Network Integration (ECI), Voice. File and Print)
  • Manage equipment orders
  • Resolve/escalate issues
  • Communicating with the designated project team - in Optum Tech IT and business partner IT
  • Manage date expectations

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 2+ years or more Project management coordination with understanding of IT Infrastructure space
  • 1 year or more as a Release Manager or Integration Manager
  • Solid process and organizational skills
  • Able to jump in several weeks before System and Network integrations occur
  • Coordinator between Optum Tech and Optum care locations data centers and sites/clinics
  • Create Cutover sheet step by step instructions guide
  • Must juggle 3-4 projects at a time
  • Microsoft Office Excel, Word, SharePoint, MS Teams, Smartsheet
  • Run MS Teams calls between groups
  • Attend and guide meetings during each step/phase of cutover

Preferred Qualifications:
  • IT infrastructure integrations
  • Agile method work experience
  • Excellent verbal and email communication skills
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)
Colorado or Connecticut Residents Only : The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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What are Optum Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available

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