Project Support Officer

Organisation: Leicestershire County Council

Work Location: County Hall LE3 8RA/ Across localities |

Salary: £29,550 -£32,055 per annum (pro rata for part time)

Working Hours: 37 hours per week 

Contract Type Fixed term until 31st Match 2029

Closing Date:  8th November 2026

Interview Date(s): 18th & 19th November 2026

About the Role

We are looking to recruit an efficient and motivated Project Support Officer with strong administrative and organisational abilities. The role involves providing excellent clerical support which includes accurate budgeting, assisting staff with events and projects, contributing to initiatives that benefit communities across Leicestershire. The successful candidate will be a team player with a keen eye for detail who enjoys data collation.

About You

To apply for this post, you must respond to and evidence the following essential criteria within your personal statement. This should be no more than 1,000 words

•  NVQ Level 3 or equivalent with GCSE in Maths and English or equivalent
• To co-ordinate updates to the family hubs website/other social media platforms working with the relevant web team contacts to ensure families have access to good quality information to support to the teams by supervising the day to day running of a number of email inboxes, undertaking routine telephone calls to families, and keeping data and recording up to date.
• Ensuring the efficient, accurate and timely provision of administrative and business support tasks necessary for the Family Help central workstreams in particular Best Start Family Hubs, Early Help Facilitation, and the Parenting Support offer 
• Proficiency in contributing to and understanding various project demands which includes key points in the calendar year such as quarterly returns to the Department for Education, monthly monitoring of data, etc.
• To have day to day responsibility for ensuring accurate and timely communications across teams, the service, and contributing to the development of newsletters, service meetings etc. This will include maintaining distribution lists. 
• Supporting the efficient oversight of the budgets associated with a range of different funding streams
• To provide support to other team members across a range of venues as required at county wide events. 

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents.  You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Rachel Sharman - Project Manager /Team and Partnership Manager (Localities)

Email: [email protected] 

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support. 

By applying for this post, you agree to our Terms and Conditions.

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. 

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us