Project Support Officer

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C005300

Role Duties and Responsibilities

Active participation in the Project roadmap meeting with the Project Manager, the NCIA LO and the GBR Project Sponsor Review and update sprint planning within Project deliverables with the aim of achieving consistency and traceability of the sprint- based development period.

Weekly updates summarizing the progress, priorities, dependencies and risks/issues identified

On-site support to Q3 / Q4 2026 sprint meetings and project support meetings as directed by the Project Manager / NCIA LO at MoD Corsham

Maintain and update the project tasking, including progress reporting, comments, risk identification, and issue tracking.

Use project documentation as the depository and planning tool.

Where required establish and maintain project documentation.

Support the embedded NCIA Liaison Officer (LO) at MOD Corsham, either remotely of via onsite participation. (The degree of hybrid working is to be agreed between the Contractor and the NCIA LO.)

Support formal knowledge handover sessions prior to contract completion to ensure continuity, maintainability, and long-term sustainability of the delivered tasks.

Essential Skills, Experience and Certifications

At least 10 years of professional experience in the Communication Information & Systems (CIS) Delivery within the Defence environment;
Proven track record of Project/Programme/Portfolio management leading complex IS projects including the application of these skills to broader business and using Agile methodologies and the PRINCE2 method.
Production of focussed programme plans including using risk management to solve potential problems. Prioritising resources to ensure delivery is both on time and to budget.
Good financial acumen. Using budget management as a key enabler to focus programme delivery.

Information Systems development including: Detailed requirements capture, documentation and acceptance criteria definition.
Development of static and mobile IS in a rapidly changing
environment.
Understanding of Security and Communications requirements on
system design.
Use of Agile and SAFe methodologies.

Service transition and Service Management.
Contractor must posess the nationality of one of the NATO nations.

Skill, Knowledge & Experience:

Excellent command of spoken and written English
Highly Desirable: Proven knowledge of UK MOD National
Armaments Director Group – Digital & Data.
Highly Desirable: Experienced in the design, delivery and service management of networked static/deployable command and control systems.
Desirable: Practical experience in the operational or technical use of CIS systems and software supported by NCI Agency utilised within GBR.

Working Location

• Off-Site

Working Policy

• Off-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• NATO Cosmic Top Secret security clearance