Project Specialist II

What this Job Entails: 

The Project Specialist II is responsible for delivering and maintaining hardware for external events (both consumer-facing, as well as for our growing developer community) and partnering on our client’s broader internal event initiatives. The role partners closely with internal product and marketing teams, as well as outside agencies, to produce events and workshops at the client site and at trade shows. 

Your Roles and Responsibilities:

• Work with events leads to fulfill and assist in the review and execution of inbound event hardware requests.
• Own the communication cycle with requestors, both internal and external with minimal daily guidance/supervision
• Act as a device consultant to event requesters ensuring technical feasibility.
• Initiate updates, resolve issues and identify process improvements.
• Ability to explain 1st party platforms and troubleshoot hardware. Also must maintain this knowledge for new products being constantly developed.
• Unpacking/packing/transporting products and aiding the delivery/shipment of materials as needed.
• Prepare devices for distribution including software updates, flashing devices, etc.
• Manage tracking system to accurately track and forecast hardware needs for events throughout the year.
• Manages booking, scheduling for event travel.

Required Qualifications/Skills:

• Excellent communication skills, including writing, proofreading skills, and speaking.
• Ability to travel as needed to support events onsite.
• Passion and curiosity to proactively learn about new products and technologies
• Solid organizational skills including attention to detail and multitasking skills
• Proficient with Google Suites (docs, sheets, slides, etc)
• Bachelor’s degree preferred; significant work experience can substitute for the degree
• Logistics experience in both domestic and international shipping (Dangerous Goods Certification a plus)
• Ability to work independently and handle multiple concurrent projects
• Experience troubleshooting Android and Chrome hardware and software issues
• Excellent analytical, problem solving and organizational skills
• Customer service and team oriented

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must be able to lift 25/50/80 pound boxes regularly
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively 
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through UHC

• Nationwide Vision provided by UHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program provided by Goomi Group

• Employee Assistance Program

• Wellness Days

  401k Plan

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law