The Role
Lead and deliver ValGenesis software implementations for life sciences clients. Create project plans, manage scope, timelines, budgets, and risks. Perform hands-on business analysis, configuration support, training, and issue resolution. Maintain client relationships, coordinate internal teams, identify account expansion opportunities, and ensure regulatory quality and confidentiality compliance.
Summary Generated by Built In
About ValGenesis
ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle.
Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.valgenesis.com/about
About the Role:
We are seeking an experienced Project Manager to lead the successful implementation, upgrade, and expansion of our ValGenesis software products for our Life Sciences clients. In this role, you will take a hands-on approach, combining project management execution with functional activities such as business analysis, configuration support, user knowledge transfer, and day-to-day issue resolution. You will be responsible for ensuring customer satisfaction while managing project timelines, scopes, and budgets to drive successful project outcomes.
Key Responsibilities
- Develop detailed, realistic project plans, including timelines, milestones, resource allocation, and task tracking.
- Drive successful customer software implementations, ensuring milestones are delivered on time and within budget.
- Partner directly with clients to understand their operational objectives and recommend the best system functionalities to meet their needs.
- Support hands-on project tasks where required, including business analysis, configuration support, and basic troubleshooting.
- Anticipate potential project challenges; collaborate across internal teams to develop and execute effective risk mitigation plans.
- Identify opportunities for product enhancements during delivery and communicate them clearly to the Product Management team.
- Build and maintain strong operational relationships with client project teams through regular meetings, status reports, and progress updates.
- Act as the primary point of contact for the project, ensuring clear, consistent, and structured weekly communications and stakeholder updates.
- Deliver in-depth system training and knowledge transfer to client teams to maximize the value of their implemented software.
- Coordinate project team members assigned to your delivery streams, regularly reviewing their progress and providing supportive feedback to aid their development.
- Ensure timely submission and approval of project timesheets and tracking metrics for your project team.
- Complete all required quality system and product training programs to stay compliant with regulatory and company policies.
- Maintain strict confidentiality and uphold security standards to preserve user and client trust.
- Identify opportunities for additional services, including system expansions, training, and new module functionalities within your assigned client accounts.
- Support company revenue goals by actively securing client satisfaction, retention, and smooth project sign-offs.
Project Delivery & Coordination
Client Relationship & Team Coordination
Administration & Project Quality
Account Optimization
Qualifications
- Experience: 5–6 years of dedicated project management experience, with a proven track record of successfully managing software implementation or technical projects.
- Industry: Previous experience in the Life Sciences, Pharmaceutical, or highly regulated industries is highly desirable.
- Skills: Exceptional analytical, problem-solving, and organizational abilities.
- Communication: Excellent written and verbal communication skills, with a proven ability to build trust with external client stakeholders.
- Tools: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); practical familiarity with MS Project or equivalent PM tracking software.
- Education: Bachelor’s or higher degree in a relevant field (e.g., Computer Science, Industrial Engineering, Pharmaceutical Technology, or Business Information Systems).
- Certification: Project Management certification (PMP, PRINCE2, or equivalent) is preferred.
We’re on a Mission
In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard.
Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations.
The Team You’ll Join
Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission.
We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done.
We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward.
We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader.
How We Work
ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.
Skills Required
- 5-6 years of dedicated project management experience managing software implementation or technical projects
- Previous experience in Life Sciences, Pharmaceutical, or highly regulated industries
- Exceptional analytical, problem-solving, and organizational abilities
- Excellent written and verbal communication skills and ability to build trust with client stakeholders
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Practical familiarity with MS Project or equivalent project management/tracking software
- Bachelor's degree or higher in a relevant field (Computer Science, Industrial Engineering, Pharmaceutical Technology, Business Information Systems)
- Project Management certification (PMP, PRINCE2, or equivalent)
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The Company
What We Do
ValGenesis delivers integrated and smart solutions that support the digital transformation of the life sciences industry. With a portfolio that covers the whole product lifecycle, ValGenesis has a digital or technical solution that brings value to each step of your validation and manufacturing processes and their related activities.
