Here at Miva, we don't just manage tasks; we own outcomes. We are currently looking to add to our existing Project Management team. The next Project Manager to come onboard will own a high-volume portfolio of customer-facing projects of varying sizes and complexities. We are looking for a person with a proactive leader mentality who thrives on execution, a person who masters tools like Wrike, and someone who can turn complex statements of work (SOW) into seamless customer victories. If you love fast-paced customer delivery environments where you get to have true ownership over your results, then this role is built for you.
Things You Will Do:
- Portfolio Management: Lead 25 to 50+ concurrent, cross-functional projects from inception to completion.
- Project Planning: Translate Statements of Work (SOWs) into actionable project plans, milestones, and dependencies.
- Client Leadership: Serve as the primary client contact, guiding deliverables, timelines, and enforcing accountability.
- Stakeholder Communication: Run structured updates, routine meetings, and handle conflict or escalations smoothly.
- Resource Optimization: Monitor team capacity, resolve scheduling conflicts, and manage project pacing.
- Risk & Change Management: Track project risks, handle scope adjustments, and re-forecast timelines as needed.
- Financial Tracking: Monitor budget burn rates, track project hours, and maintain accurate PM system records.
- Quality & Frameworks: Maintain scalable delivery templates while ensuring all deliverables meet QA standards and there is alignment with the agreed scope.
- Performance Reviews: Track active project metrics and conduct post-project reviews for continuous improvement.
Things You Will Bring:
- 3+ years of experience managing customer-facing projects in a Professional Services, web development, SaaS, or eCommerce environment.
- Experience managing high volumes of concurrent projects in a Professional Services or SaaS environment.
- Solid skills in scoping, scheduling, risk management, and customer communication.
- Ability to create project plans from SOWs and manage through execution in a high-volume services delivery environment.
- Experienced user of project management tools such as Wrike, Asana, or similar.
Bonus Points If You Have:
- PMP or CSM certification
- Experience with Salesforce
- Familiarity with eCommerce platforms or integration
Our Awesome Perks!
- Fully remote company
- Unlimited PTO
- Maternity/Paternity leave
- Medical/Dental/Vision/FSA/Life
- 401k with company match
- Flexible work schedule
- Inspiring & collaborative peers
- Work within a company that has been recognized multiple times as a top employer, most notably being named one of the “Best Places to Work in San Diego” by the San Diego Business Journal!
The salary range for this position is $85k - $100k annually. This information is current as of the initial date of this job posting and may be modified in the future. The actual pay determined for an individual will vary based on job-related factors such as relevant experience and/or education, particular skills, and location.
Miva is a fully remote company with employees distributed across the U.S. Our ideal candidate for this role will reside in one of the following states: AZ, CA, CO, FL, GA, ID, IL, KS, MA, MI, MO, NC, NH, NJ, NV, NY, OH, OR, PA, SD, TN, TX, UT, VT, or WA.
Skills Required
- 3+ years of experience managing customer-facing projects
- Experience managing high volumes of concurrent projects in a Professional Services or SaaS environment
- Solid skills in scoping, scheduling, risk management, and customer communication
- Ability to create project plans from SOWs and manage through execution
- Experienced user of project management tools such as Wrike, Asana, or similar
- PMP or CSM certification
- Experience with Salesforce
- Familiarity with eCommerce platforms or integration
What We Do
Miva, Inc. is the creator of a groundbreaking ecommerce platform which powers more conversions, better integrations, and lower total cost of ownership for a broad range of exciting American businesses. With comprehensive solutions for all facets of online selling, Miva delivers modern omnichannel ecommerce for every customer and every industry. Recently voted one of the Best Places to Work In San Diego for the 4th year in a row, Miva is proud to offer a highly creative and inspiring work environment. Our team members include outstanding professionals from every sphere of online design and development, transcending conventional ecommerce every day with bold ideas and a deeply collaborative spirit. With 20 years of experience and more than 100 billion dollars in orders already processed, Miva's reputation as a trusted strategic partner is unparalleled. If you are interested in launching a dynamic career at the forefront of modern ecommerce, please visit miva.com/company.
