EDUCATION
Bachelor’s degree in Organizational Management, or related field. In lieu of degree, five (5) years' non-clerical, relevant experience will be considered.
LICENSING/CERTIFICATON
CAPM or CSM certification preferred.
EXPERIENCE
Minimum three (3) years' project coordination, project management, business process analysis, leadership or related experience. OR applicable Masters in related field with minimum one (1) years' experience.
Proficiency working with Project Management related software.
Proficiency working with MS Office Suite, such as Word, Access, Excel, PowerPoint and Adobe.
Knowledge of project management methodologies.
ESSENTIAL SKILLS & ABILITIES
Oral & Written Communication
Organizational
Analytical
Ability to develop and maintain diplomatic rapport.
Ability to set, execute and follow through on deadlines and deliverables.
Ability to lead and work with cross-functional teams and work independently.
Ability to manage change.
Ability to present in a formal business setting.
Skills• Coaching • Interpersonal Relationship Management • Microsoft Excel • Microsoft Office • Microsoft PowerPoint • Oral Communications • Project Management Framework • Public Speaking • ServiceNow Platform • Team Development • Time Management • Written CommunicationResponsibilities• Analyzes, measures, and monitors project performance using a variety of metrics and values while communicating continuous status reports to stakeholders, management, and executive leadership. • Collaborates with various departments, analysts, development teams, external vendors, and/or leadership to define scope of work, purpose, goals and objectives, timelines and resource requirements, status and deliverables. • Facilitates participatory communication among stakeholders, leading and guiding the direction of the project. • Leads the design of new projects and programs by conducting an evaluation of existing business processes for the purposes of identifying and executing a project plan for improvement initiatives based on best practices, and current and future needs of the business. • Maintains project-related documentation repositories, records challenges and issues, and tracks deliverables. • Manages medium scale projects through all phases of the standard project lifecycle, including preparation and maintenance of project plans, deliverables, change management, status reporting, identifying resources and individual responsibilities, scheduling and calendar management, and post-project reporting. • Manages the business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders. • Performs change management by tracking changes to the project scope, project schedule, and project costs (if applicable). Performs issue and risk management to minimize project issues and risks while aligning peer-level stakeholders and developing strong cross-functional teams. • Performs other duties as assigned.CertificationsCertified Associate in Project Management (CAPM) - Project Management Institute (PMI)Security RequirementsThis position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of DutiesSegregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
Employment TypeRegularADA Requirements
2.1 General Office Worker, Semi-Active, Campus Travel - Someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within walking distance of location of primary work assignment as essential functions of the job.
Skills Required
- Bachelor's degree in Organizational Management or related field
- Five years relevant experience in lieu of degree
- Minimum three years project management or related experience
- CAPM or CSM certification preferred
- Proficiency in Project Management software
- Proficiency with MS Office Suite
- Knowledge of project management methodologies
What We Do
Arkansas Blue Cross and Blue Shield provides reliable insurance plans to Arkansans while being a valuable community partner. We live here, work here and raise our families here – we are dedicated to Arkansas and to you. We work hard to improve the health, financial security and peace of mind to the members and communities we serve. Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association.








