As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
- Lead and deliver one or more complex services projects across customer networks, ensuring scope, quality, schedule, and cost commitments are achieved
- Provide full account‑level leadership for the Services Project Management team responsible for customer implementations
- Drive achievement of services target margins through effective planning, execution, and financial oversight, supporting accurate revenue recognition
- Analyze project proposals to determine timelines, funding constraints, delivery approaches, and resource requirements
- Establish and manage project plans, milestones, deliverables, and communication strategies across all project phases
- Identify, assess, and mitigate project risks while clearly communicating status, challenges, and resolutions to stakeholders and management
- Collaborate across Ciena teams and customer operations, including Sales, Bid Management, Service Delivery, and Finance, to ensure delivery and financial objectives are met
- 5+ years of professional experience in project management, including ownership of complex, customer‑facing projects
- Demonstrated experience working in a matrix organization, with strong influencing and cross‑functional collaboration skills
- Proficiency with project management tools and methodologies used to manage scope, schedule, cost, and risk
- Strong analytical, judgment, and decision‑making capabilities applied to multi‑dimensional business and technical challenges
- Excellent planning, scheduling, coordination, and organizational skills
- Outstanding written and verbal communication skills, with the ability to engage effectively with customers and internal stakeholders
- Experience managing projects involving optical and/or packet transport networks, such as Optical Transport Network (OTN) technologies
- Project Management Professional (PMP) certification
- Experience supporting pre‑sales activities, including customer proposals and request for proposal (RFP) responses
- Broad understanding of telecommunications services delivery and business operations
- Demonstrated contribution to process optimization or continuous improvement initiatives related to project management
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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