Following our exciting acquisition of a software company specialized in IT Asset Management, we're launching a new wave of innovation - and we need you to help bring it to market successfully.
We are looking for a Project Manager to lead our Early Adopter Program (EAP). You'll play a central role in ensuring select customers experience real value from our early-stage capabilities while continuously channeling feedback into our product and engineering teams. This is a key role with real customer impact.
Key Responsibilities
- Manage EAP customer engagements from onboarding to program completion, ensuring a structured, outcome-driven experience.
- Act as the bridge between EAP customers and Lansweeper's engineering and product teams, facilitating two-way feedback and clarifying expectations.
- Proactively onboard and guide customers through proof-of-concept (POC) phases to demonstrate value quickly.
- Provide clear and consistent reporting to internal stakeholders, including status dashboards, risks, and customer sentiment.
- Identify trends and insights from EAP interactions to influence product priorities and go-to-market readiness.
- Collaborate with support, CX, presales, and sales teams to ensure alignment across phases of the customer lifecycle.
Who You Are
- 3+ years of experience in project management, customer onboarding, success, or implementation for SaaS or enterprise software.
- Strong understanding of IT asset management and/or enterprise IT infrastructure (e.g. discovery, integrations, CMDB, etc.).
- Proven ability to manage multiple customer projects with varying levels of complexity.
- Excellent communicator with the ability to interact with both technical teams and customer stakeholders.
- Organized, quick on your feet, and deeply customer-centric.
Bonus Points
- Experience working in M&A/post-acquisition integration projects.
- Experience with cybersecurity.
- Background in consultancy and digital transformation.
- Comfort working in fast-moving, cross-functional environments with product discovery teams.
- Familiarity with agile squads or hybrid PM/Scrum leadership roles.
Top Skills
What the Team is Saying
What We Do
Managing a technology estate has never been a bigger challenge. Hardware, software, and users can be anywhere at any time, making IT environments extremely dynamic and often complex. A seemingly simple question has become terribly difficult to answer: ‘Who is using what device?’
CIO's, CTO's, IT managers, ... have to make decisions that are often based on scattered, out of date, and incomplete data sources. How can you effectively manage the technology assets of an organization, if you’re not 100% sure of what assets you have to manage in the first place?
This question inspired Lansweeper and still drives us today. We believe that answering it is crucial to tackle and simplify many of the challenges companies face every day.
Centralized technology asset intelligence enables every stakeholder who needs insights into your company’s IT landscape to speak the same language. Connecting and centralizing asset data to collaborate across silos, locations, and departments is essential.
Eliminate the blind spots from your environment and discover assets you didn't even know about. Lansweeper provides you the means to achieve complete visibility into your IT, centralized into one solution, helping you gain an in-depth understanding of your entire IT estate.
Lansweeper creates a substantial reduction in the measure of time IT teams would ordinarily spend on routine, yet key assignments, such as network discovery, inventory, software distribution, licensing and updates. This task automation is critical for organizations with restricted staff and IT spending plans. Reveal needless expenses, support budgeting decisions, and manage your IT cost-effectively with Lansweeper
The basic premise of good cybersecurity is that you can’t protect what you can’t see. So the critical first step when it comes to basic cyber hygiene is to maintain visibility of your IT environments and develop the relevant daily routines to inspect and verify.
Why Work With Us
We are on a mission. How about you?
We don't over promise, We Deliver! We empower courageous and the adventurous. The eager to learn and the keen to grow. The inventive and the exceptional. The misfits and the perfect fits. Together, we're writing our visionary story of ambition, growth, and top-notch tech.
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Employees engage in a combination of remote and on-site work.
