Project Manager

Job Description:

At Merkle (a dentsu company), we don't just deliver projects, we shape outcomes that move businesses forward. We're on the lookout for a Project Manager who thrives in complexity, leads with clarity, and delivers with excellence. You’ll be responsible for leading high-impact initiatives for top-tier clients and ensuring we deliver beyond expectations, on time, on scope, on point. Your leadership will directly contribute to our client success, internal delivery excellence, and overall business growth.

If you're driven by impact, inspired by growth, and ready to lead from the front, this is your platform.
 

About Dentsu

Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the Dentsu Group encompasses two operational networks: dentsu japan network, which oversees Dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees Dentsu’s agency operations outside of Japan.
 

With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the Dentsu Group provides a comprehensive range of client-centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, Dentsu Creative, and Merkle—as well as through Dentsu Japan Network companies, including Dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale.

www.dentsu.com
 

About Merkle

Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyper-personalized marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 12,000 employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the Americas, EMEA, and APAC. Merkle is a dentsu company.

Key responsibilities

• Assemble and guide project teams to deliver transformative work within scope, budget, and timeline constraints.

• Own the project lifecycle; from business case development and stakeholder buy-in to risk mitigation and benefit realization.

• Manage dependencies, resources, and costs while implementing world-class governance, planning, and execution standards.

• Serve as the bridge between internal teams, external vendors, and client stakeholders. Keep everyone aligned, engaged, and delivering.

• Navigate complexity with confidence, proactively manage risks, and bring clarity to the ambiguous.

• Execute plans with a deep understanding of scope, interdependencies, and delivery metrics.

• Improve internal processes, and elevate the standard of delivery across the organization.

A bit about you

• At least 6 years of experience leading complex projects across digital, tech, transformation or consulting environments. Experience in CXM, Martech, Digital Transformation, or Enterprise IT is highly valuable.

• A proven track record of delivering strategic projects with multiple stakeholders, budgets, and workstreams.

• Expertise in agile, waterfall, or hybrid methodologies; plus experience managing cross-functional teams and third-party vendors.

• Strong commercial acumen; understanding how delivery excellence ties directly to client satisfaction and growth.

• Clear, confident communication; whether you’re aligning C-suite executives or unblocking a team issue.

• Hands-on experience with project tools like Jira, Asana, Smartsheet, or Microsoft Project.
   

Dentsu Values
Will live the dentsu 8 Ways at all times: We Dream Loud, We Inspire Change, We Team Without Limits, We All Lead, We Make It Real, We Climb High, We Choose Excitement, We Are A Force For Good

Inclusion and Diversity
We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about.
 

So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

Keeping connected

Please visit our website to find out more and connect with us on social.

www.dentsu.com
 

*Please include an updated CV in your application.

**We regret that only short-listed candidates will be notified.

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