Project Manager

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what's best for our customers and collaborate to drive progress. 
• Make it happen. We work with intention toward a common purpose and forge ways forward together. 
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Project Manager

POSITION LOCATION

Richmond, VA (hybrid)

Remote (US Eastern or Central Time)

This position is available to Virginia residents as Richmond, Virginia in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas,  Virginia, Washington DC, Vermont, West Virginia or Wisconsin.

YOUR ROLE

As a member of the Project Management Office (PMO), you’ll play a crucial role in managing initiatives that support Purposeful Innovation and our ability to deliver a best-in-class experience to our policyholders—now and in the future. You will support projects focused on transforming the pre-claim, on-claim, and post-claim customer journey through simplifying our payment, adjudication, and administrative practices. The projects supported by this role will span across multiple business functions, data teams and technology platforms calling on a breadth of engineering and project management skillsets.

What you will be doing

• Manage cross functional teams though complex process challenges using widely accepted quality and project management methodologies (e.g., PMI, Agile/LEAN, SDLC)
• Motivate and direct team members to build collaborative project teams to conduct research and analysis to quantify business opportunities and issues and develop formal recommendations for presentation to management
• Apply project management tools and methods to manage project scope, schedule, cost, risk, quality, communication, resources and suppliers
• Work with other PMO team members to integrate plans and coordinate execution for large cross-functional projects requiring multiple work-streams and sub-plans
• Conduct cost-benefit Analysis for projects, validates cost and benefit assumptions with stakeholders, resource managers and process owners
• Conduct written and oral project updates for senior management and business leaders

What you bring

• Bachelor’s degree or equivalent experience (Industrial Engineering Degree or related studies strongly preferred)
• Minimum of 2 years process engineering experience that includes process management, process mapping, performance tracking and capability analysis
• PMI (Project Management Institute) PMP certification
• Demonstrated ability to develop strategic relationships and lead customer focused projects across organizational boundaries
• Excellent planning, organizational and execution skills
• Strong communication skills -- oral, written, interpersonal and presentation
• Demonstrated experience interacting & collaborating with business areas in gathering, documenting and developing business scope for projects
• Results oriented, ability to meet and exceed objectives and handle multiple deadlines and priorities
• Strong analytical and business problem solving skills

Nice to have

• Prior experience with Quality Management methodologies related projects and business transformations
• Experience using MS Project and Visio (or related platforms) at intermediate to advance level

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services

ADDITIONAL

• At this time, Genworth will not sponsor a new applicant for employment authorization for this position
• No agencies please

For the State of New York: The base salary pay range for this role starts at a minimum rate of $97,100 up to the maximum of $169,900.  In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is X% of your base compensation.  The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.