- Develop and maintain an understanding of client service offerings, best practices, delivery capabilities, and technology platforms
- Ensure all projects you are directly responsible for meet or exceed delivery standards for being on time, in budget, and without quality issues
- Oversee and lead easy to moderately complex projects with little to no supervision (project governance, progress, dependencies, communication, delivery process, project metrics, risk mitigation, etc.) for full-service and sample-only projects; ensuring customer & business expectations are met or exceeded
- Oversee and help manage complex projects with supervision and support from senior team members
- Follow established best practices and processes for project delivery
- Provide feedback to sales on project performance to help improve delivery and key metrics for future projects
- Take ownership of problematic situations and work closely with team members to develop solutions that resolve problems
- Take accountability in the sales process by working closely with sales to provide high-quality customer service to help win future business
- Experience in Market Research preferred, but not required.
- Ability to manage multiple projects with competing priorities
- Ability to learn and use new technology platforms to meet or exceed customer and project needs
- Ability to find innovative solutions to address customer and project needs
- Solid judgment and critical thinking skills
- Excellent communication and analytical skills
- Ability to be proactive in anticipating problems and provide solutions
- A passion for curiosity and a drive to always be learning
- Ability to foster positive relationships across teams and customers
- Robust medical coverage
- Wellness stipend to support your physical and mental well-being
- Paid parental leave
- Generous holiday and sick time policy.
- Hybrid Work Flexibility
Skills Required
- Experience in market research
- Ability to manage multiple projects with competing priorities
- Ability to learn and use new technology platforms
- Ability to develop innovative solutions for customer and project needs
- Solid judgment and critical thinking skills
- Excellent communication and analytical skills
- Ability to anticipate problems and provide solutions
- Curiosity and commitment to continuous learning
- Ability to foster positive relationships across teams and customers
- Ability to work from the Sydney office three times per week
PureSpectrum Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PureSpectrum and has not been reviewed or approved by PureSpectrum.
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Healthcare Strength — Employer-paid PPO medical coverage, low copays, mental health access via health plans and EAP, and disability/life insurance indicate strong core health benefits. Wellness stipends and group fitness options reinforce a comprehensive health focus.
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Leave & Time Off Breadth — Unlimited PTO, unlimited sick days, paid holidays, bereavement leave, and paid volunteer time provide broad flexibility to step away from work as needed. Flexible/hybrid work options further support practical time-off usage.
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Parental & Family Support — Paid maternal and paternal leave, FMLA job-protected leave, Dependent Care FSA, and family-friendly company events reflect meaningful support for families. Childcare and dependent-care provisions help reduce family-related financial strain.
PureSpectrum Insights
What We Do
Built on the ethos of making researchers’ jobs easier, PureSpectrum offers a research marketplace with global supportOur customers are always at the forefront of our minds as we push the industry’s data quality standards forward. Proud to be awarded MR Supplier of the Year in 2021, PureSpectrum continues to provide industry-leading data quality. PureSpectrum developed PureScore™ which monitors survey takers' long-term behavior on our platform and blocks poor respondents from participating, ensuring high-quality data for our clients. PureSpectrum is a simple yet innovative research experience from project inception to final reporting. Our sample Marketplace Platform gives researchers the ability to quickly access the highest quality respondents. With PureSpectrum, you get the best of everything: agile research with high-quality data you can trust. On the PureSpectrum Marketplace, researchers are empowered to run projects at whatever cadence their research demands. Our users have the power to access one of the largest consumer datasets available and only pay for the research they need. In the few years since its inception, PureSpectrum has been named one of the Fastest Growing Companies in North America on Deloitte’s Fast 500 since 2020 and ranked for four years in a row on the GRIT Top 50 Most Innovative List and the Inc. 5000 lists.
Why Work With Us
PureSpectrum has created an environment where every employee feels seen, heard, and cared for. We encourage “candor with kindness” across all departments and empower our employees at every level with opportunities for professional growth.
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