SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!
Position Summary:Job Description Summary:The Project Manager is a key member of the Implementation team and leads implementations for Supply Chain Solutions for SPS Commerce Clients. Responsibilities include using best practice project management methodologies and processes for all SPS Commerce programs; including defining project scope, objectives, business outcomes and high-level milestones. Extensive interaction with clients and internal sales, marketing, functional team, technology and support teams will be required. A key focus of this position is Managing a broad and dynamic workload, in-depth analysis work and incorporation of strategic goals where applicable.
Manage day-to-day project tasks for implementing SPS Commerce Products and Services from close of sale through handoff to customer support
Create and maintain project work schedules, track customer requirements and translate customer requests into project deliverables
Demonstrate proficiency in service delivery while managing multiple projects
Monitor work-flow requirements to meet timelines and quality expectations
Act as information broker by directing communication to/from team and customers
Prioritize needs and effectively manage resources
Advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change/improvement
Bachelor’s Degree or equivalent experience
2+ years of experience in a client facing role
Fluent in German and English
Project Management experience
Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment
Experience working with ERP systems
Strong problem solving & analytic ability
Quality-focused; detail-oriented; ability to prioritize and multitask
Proven ability to handle multiple projects
Computer proficiency in Microsoft Office suite
Excellent organizational skills and written/oral communication skills
Project Management experience in Retail Supply Chain ecosystem
Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation
Experience developing processes and managing projects in a technology-based service organization
Demonstrated ability to lead teams and achieve goals without direct authority over personnel
Proven track record of designing, optimizing, and scaling operational processes while managing complex projects within the retail supply chain ecosystem.
Experience working with retailers, suppliers, distributors, or 3PLs.
This role is remote in Germany. Düsseldorf/ Dortmund area is preferred.
Impact & High Growth: You won't just follow playbook processes; you'll help build and refine them.
Clear Career Progression: Growth path opportunities
High-Visibility & Diverse Projects: Dynamic portfolio ranging from high-impact ERP integrations to agile e-invoicing implementations across European retail giants.
Autonomy & Ownership: High degree of freedom to take initiative, solve complex challenges, and directly shape our expanding European footprint.
Culture & team: Be part of a fast-growing team at SPS with an energetic culture packed with team socials, company events, and plenty of reasons to celebrate our wins together.
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Skills Required
- Bachelor's degree or equivalent experience
- At least 2 years of experience in a client-facing role
- Fluency in German and English
- Project management experience
- Ability to work with minimal supervision, take initiative, and set priorities
- Experience working with ERP systems
- Strong problem-solving and analytical ability
- Quality-focused, detail-oriented, and able to prioritize and multitask
- Ability to handle multiple projects
- Computer proficiency with Microsoft Office Suite
- Excellent organizational and written and oral communication skills
- Project management experience in the retail supply chain ecosystem
- Understanding of processes or services for issue identification and idea generation or evaluation
- Experience developing processes and managing projects in a technology-based service organization
- Ability to lead teams and achieve goals without direct authority
- Experience designing, optimizing, and scaling operational processes while managing complex projects in retail supply chain
- Experience working with retailers, suppliers, distributors, or third-party logistics providers
SPS Commerce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SPS Commerce and has not been reviewed or approved by SPS Commerce.
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Equity Value & Accessibility — Equity participation stands out, with an Employee Stock Purchase Plan and role-based stock awards forming meaningful parts of total rewards. These programs are viewed as accessible and financially attractive across many teams.
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Retirement Support — A 401(k) with company matching is a notable strength, with indications of recent enhancements to the employer match. This bolsters long-term savings and is treated as a dependable benefit.
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Wellbeing & Lifestyle Benefits — Gym or fitness stipends, commuter benefits, onsite amenities, and an Employee Assistance Program contribute to everyday wellbeing. Hybrid flexibility further supports work-life balance as part of the overall package.
SPS Commerce Insights
What We Do
SPS Commerce gives retail trading partners an intelligent way to manage and fulfill orders. SPS Commerce is the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. We support data-driven partnerships with innovative cloud technology, customer-obsessed service, and accessible experts so our customers can focus on what they do best. To date, more than 95,000 companies in retail, distribution, grocery, and e-commerce have chosen SPS as their retail network. SPS has achieved 80 consecutive quarters of revenue growth and is headquartered in Minneapolis.
