The Role
Leads end-to-end Symphony implementation projects, managing plans, timelines, budgets, scope, quality, stakeholders, client communications, issue resolution, and post-go-live transitions. Coordinates cross-functional teams, identifies change requests, supports process improvements, monitors functional defects, reports project status, and trains team members. Requires extensive experience delivering complex fixed-price ERP, CRM, or SCM implementations within matrixed organizations.
Summary Generated by Built In
Job Summary:
Requirements
The Project Manager is responsible for leading and delivering Symphony Implementation projects while ensuring client satisfaction, project timelines, and quality standards. This role requires effective communication with clients and internal teams, project planning, and proactive issue resolution to achieve successful project outcomes.
- Prepare and maintain project plans (base and latest versions) and obtain client approval when required.
- Establish and manage communication channels with clients and internal stakeholders for all Symphony Implementation projects.
- Analyze project requirements with the team, propose solutions, and seek management support to meet committed timelines.
- Lead the end-to-end implementation process, ensuring a smooth transition post-go-live to the support team for ERP/CRM/SCM Application
- Identify opportunities for Change Requests and additional revenue where beneficial for the client.
- Ensure timely delivery of client requirements while maintaining quality and meeting all objectives in the Statement of Work (SOW).
- Coordinate with supporting teams such as PE, Support, Annuities, Rules, and Paralegal to facilitate project implementation as per agreements.
- Contribute to at least three process improvement initiatives to enhance project delivery and client support.
- Limit functional bugs within predefined thresholds for every implementation into production.
- Proactively communicate potential project schedule impacts due to requirement mismatches with clients and management.
- Provide accurate project status and progress data upon management requests.
- Train self and team members on implementation processes and client data validation.
Requirements
- Hands-on experience in Project Management using relevant tools for implementing ERP/CRM/SCM application (COTS)
- Expertise in project estimation, planning, costing, and proposal/RFP preparation.
- Strong understanding of design and solution processes (preferred).
- Experience managing fixed-price projects, minimizing scope creep, and optimizing resource utilization.
- Excellent verbal and written communication skills.
- Excellent in stakeholder management (external and internal)
- Fully familiar with PMBOK process, steps, tasks , project management and project accounting
- Should have done at least 5-7 full lifecycle implementation of leading ERP/CRM/SCM application end to end
- Should have led and implemented at least 5-7 large and complex projects in IC capacity in a matrix based delivery structure
Skills Required
- Hands-on project management experience using relevant tools for ERP, CRM, or SCM application implementations
- Expertise in project estimation, planning, costing, and proposal or RFP preparation
- Experience managing fixed-price projects, minimizing scope creep, and optimizing resource utilization
- Excellent verbal and written communication skills
- Excellent external and internal stakeholder management skills
- Familiarity with PMBOK processes, project management, and project accounting
- Completion of at least five to seven full-lifecycle, end-to-end implementations of a leading ERP, CRM, or SCM application
- Leadership and implementation experience for at least five to seven large and complex projects in an individual contributor capacity within a matrix-based delivery structure
- Strong understanding of design and solution processes
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The Company
What We Do
MaxVal Group, Inc. is an intellectual-property services and software company founded in 2004. It began as an IP services provider and developed technology-enabled internal applications that were later productized for clients. Today, MaxVal offers products and services supporting the full intellectual-property lifecycle, serving more than 650 clients with a workforce of over 730 IP and technology professionals focused on efficiency, innovation, and customer success.
