The Role
Lead and execute technical programs across the full SDLC. Manage sprint planning, backlog grooming, releases, Atlassian tooling, stakeholder and executive communication, productivity metrics, risk registers, and day-to-day program operations independently while driving process improvements.
Summary Generated by Built In
We are looking for a hands-on Project Manager with 4-5 years of experience driving technical programs within engineering teams. The ideal candidate has strong command of SDLC processes, is fluent with Atlassian tooling, and has a track record of managing stakeholders across product, engineering, and senior leadership. This role requires someone who can run day-to-day program management with an agentic, ownership-driven mindset — proactively identifying risks, unblocking teams, and reporting on productivity without needing constant direction.
Key Responsibilities • SDLC & Program Delivery: Plan, manage, and drive execution of technical programs across the full SDLC — from requirements and design through development, testing, release, and post-launch support.
• Technical Program Management: Own sprint planning, backlog grooming support, release schedules, and cross-team dependency tracking for engineering programs.
• Atlassian Tooling: Configure, maintain, and drive adoption of Jira, Confluence, and related Atlassian tools for project tracking, workflows, dashboards, and documentation.
• Stakeholder Management: Partner closely with product managers, engineering leads, and senior leadership to align on priorities, timelines, trade-offs, and status; run steering/status meetings and executive updates.
• Productivity Reporting: Track, analyze, and report team and program productivity metrics (velocity, cycle time, throughput, sprint predictability) and translate them into actionable insights for leadership.
• Risk Management: Proactively identify, log, and mitigate program and delivery risks; maintain risk registers and drive timely resolution of blockers and issues.
• Agentic Program Ops: Independently manage day-to-day program operations — standups, follow-ups, documentation, and coordination — with an agentic, self-driven approach that minimizes hand-holding.
• Documentation & Reporting: Maintain clear, up-to-date program documentation, RAID logs, roadmaps, and status reports accessible to all stakeholders.
• Process Improvement: Identify opportunities to streamline SDLC processes, tooling, and reporting to improve team efficiency and delivery predictability.
Required Qualifications & Experience • 4-5 years of experience in project/program management, with a significant portion managing technical programs for engineering teams.
• Strong working knowledge of SDLC methodologies (Agile/Scrum, Kanban, or hybrid models).
• Hands-on, day-to-day experience with Atlassian tools (Jira, Confluence), including dashboard and workflow configuration.
• Demonstrated experience managing stakeholders across product, technology, and senior leadership, including running executive-level updates.
• Proven ability to define, track, and report productivity and delivery metrics (velocity, burndown, cycle time, throughput).
• Solid grounding in risk identification, tracking, and mitigation for technical programs.
• Demonstrated ability to manage day-to-day program activities independently and proactively, with minimal supervision.
• Strong written and verbal communication skills; comfortable presenting to senior leadership.
• Bachelor's degree in Engineering, Computer Science, Business, or a related field.
Skills Required
- 4-5 years project/program management experience managing technical engineering programs
- Working knowledge of SDLC methodologies (Agile/Scrum, Kanban, or hybrid)
- Hands-on experience with Atlassian tools (Jira, Confluence) including dashboard and workflow configuration
- Experience managing stakeholders across product, engineering, and senior leadership, including executive updates
- Ability to define, track, and report productivity/delivery metrics (velocity, burndown, cycle time, throughput)
- Experience identifying, tracking, and mitigating program and delivery risks (maintain risk registers)
- Demonstrated ability to manage day-to-day program activities independently and proactively
- Strong written and verbal communication skills; comfortable presenting to senior leadership
- Bachelor's degree in Engineering, Computer Science, Business, or related field
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Paytm started the Digital Revolution in India. And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally. This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets. With innovations to Financial services & products in pipeline, this is but one of the milestones achieved towards our mission – to bring 500 million unserved and underserved Indians to the mainstream economy.
