Project Manager

The Opportunity:

The Project Manager plays a pivotal role in delivering high‑impact business and regulatory initiatives that shape the future of our organization. Working with senior stakeholders across business and technology, the PMO drives clear governance, strong execution, and meaningful outcomes. This is an ideal role for professionals who enjoy visibility, collaboration, and making a tangible impact in a leading global insurer.

Responsibilities:

• The individual supports, manage and coordinate business and technical projects of moderate and large scope and complexity through all phases of initiation, development, implementation and change management

• Support functional teams with ad hoc requests and analytical work

• Coordinate and main liaison person for regional and local project reporting on a timely basis

• Work directly with stakeholders to understand the individual needs of the business in terms of project delivery

• Responsible for managing both technical and business projects delivery end-to-end from initiation to closure phase in coordination with multiple stakeholders

• Conduct analysis to drive business process and project improvements

• Works with stakeholders to define and manage the scope, strategy, requirements and implementation of projects

• Review & facilitate the preparation of business case and ensure its alignment with company strategic priorities and meet the intended business outcomes

• Ensure the assigned projects are completed within budgets and schedules while meeting business objectives

• Identify, analyse, mitigate, document, and control project risks that impede successful project delivery

• Provide effective and regular communication within the project team and to stakeholders, sponsors and management team

• Identify resource needs for the project and establishes roles, expectations, goals with team members, and manages project resource tracking

• Ability to multi-task and assume other roles e.g. business analysis, test management, change management etc.

Required Qualification:

• At least 5-10 years of working experience in project management, preferably deep knowledge of Insurance Operational

• Understanding of the local business, key processes and risks: big picture view and on the ground knowledge preferred. Ability to engage other stakeholders as needed

• Good understanding of the financial services industry including the regulatory requirements and development

• Strong track record of delivering projects on time and within budget

Preferred Qualification:    

• Recognized Project Management qualification (e.g. Prince 2 Practitioner, PMP) is desirable                                                                                                                                                                                                          

• Challenges the status quo and looks for ways to enhance processes and tools

• Customer focus, and excellent problem-solving skills with ability to think out-of-the-box

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].