We are seeking an experienced Project Manager to lead Supply Chain and Operations initiatives across AMS.
Reporting to the Head of Enterprise PMO & Continuous Improvement, this role will work closely with operational leaders to deliver practical improvements across processes, operating models, network optimisation, contractor management, warehousing and operational capability.
This role suits someone who combines strong project delivery skills with practical operations experience and enjoys working with the business to deliver clear outcomes.
KEY RESPONSIBILITIES
Supply Chain & Operations Improvement
• Lead delivery of operational improvement initiatives from planning through to implementation.
• Support initiatives across supply chain, logistics, warehousing, contractor management, network optimisation and operational capability.
• Partner with operational leaders to identify improvement opportunities and develop practical solutions.
• Drive operational standardisation through the implementation of best practice processes, controls, documentation and ways of working.
• Map and optimise supply chain and warehouse operating models across locations to improve consistency, efficiency and scalability.
• Promote a culture of safety by supporting initiatives that improve operational risk management, compliance and workplace safety outcomes.
Project Delivery & Governance
• Develop and maintain project plans, schedules and key milestones.
• Manage scope, risks, issues, dependencies and budgets.
• Monitor delivery progress and keep initiatives on track.
• Prepare clear and concise reporting for sponsors and governance forums.
Business Readiness & Stakeholder Management
• Work with business leaders to ensure solutions are practical, sustainable and deliver business value.
• Assess operational impacts and support implementation readiness.
• Facilitate workshops, planning sessions and stakeholder discussions.
• Build strong relationships across operational and corporate teams.
WHAT YOU WILL BRING
Essential
• 5+ years’ experience delivering business, operational or supply chain improvement initiatives.
• Experience in operations, logistics, warehousing, field service or supply chain environments.
• Strong project management and planning skills.
• Experience managing multiple initiatives at the same time.
• Excellent stakeholder management, facilitation and communication skills.
• Ability to translate operational challenges into practical improvement initiatives.
Desirable
• Experience with operating model design, process improvement or continuous improvement.
• Experience in contractor, field service or network operations environments.
• Project management certification such as PMP, PRINCE2 or equivalent.
• Experience using MS Project, Jira, Confluence and related delivery tools.
Success Profile
• Practical and outcomes focused.
• Comfortable working closely with operational teams.
• Strong problem solver with a continuous improvement mindset.
• Organised, disciplined and able to drive delivery through to completion.
Skills Required
- 5+ years of experience delivering business, operational, or supply chain improvement initiatives
- Experience in operations, logistics, warehousing, field service, or supply chain environments
- Strong project management and planning skills
- Experience managing multiple initiatives simultaneously
- Excellent stakeholder management, facilitation, and communication skills
- Ability to translate operational challenges into practical improvement initiatives
- Experience with operating model design, process improvement, or continuous improvement
- Experience in contractor, field service, or network operations environments
- Project management certification such as PMP, PRINCE2, or equivalent
- Experience using MS Project, Jira, Confluence, and related delivery tools
What We Do
Australian Motoring Services (AMS) is a club-owned provider of wholesale roadside assistance, customer care, data management and analytics for automotive businesses. It supports vehicle manufacturers, fleet, lease and hire-car companies, and retail, travel and tourism partners. AMS also manages member travel and retail benefits, coordinates national motoring services, and operates connected-motoring initiatives, including the Chargefox electric-vehicle charging network.
