Job Title: Project Manager, Software Implementation (Windows, Doors & Glass)
Location: Lisbon (Hybrid)
Contract: Permanent, Full Time
About Us:
Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.
Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.
Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology.
Opened in 2025, our Lisbon Regional Operation Center has grown to over 60 employees within less than ten months, with ambitious plans to expand to 300 employees by 2027.
What we are looking for:
We are seeking a customer-facing Project Manager to lead and deliver software implementation projects for our Windows, Doors & Glass solutions. The ideal candidate is highly organized, execution-focused, and comfortable managing multiple stakeholders while ensuring predictable, on-time delivery outcomes.
This role involves coordinating cross-functional teams, managing customer expectations, and driving delivery discipline throughout the implementation lifecycle.
Responsibilities
- Own end-to-end delivery of customer implementation projects from kickoff to go-live
- Act as the main point of contact for customers throughout the project lifecycle
- Develop and manage project plans, timelines, milestones, and dependencies
- Coordinate cross-functional teams including consulting, engineering, and support
- Manage scope, timelines, and change requests to ensure predictable delivery
- Identify risks proactively and implement mitigation plans
- Provide clear and consistent updates to customers and internal stakeholders
- Lead customer meetings, status reviews, and key milestones
- Escalate risks or issues when needed to maintain project momentum
- Ensure successful project closure and high customer satisfaction
Requirements
- 3–5 years of experience in Project Management or software implementation delivery
- Experience managing customer-facing projects in a B2B environment
- Strong stakeholder management and communication skills
- Ability to manage multiple projects simultaneously
- Strong organizational and execution mindset
- Experience working with international teams
Nice to have
- Experience with ERP, CRM, or similar business systems
- Understanding of software implementation environments and integrations
- Experience in manufacturing, construction, or related industries
Working for us:
At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills — and we thrive when we work together with openness, trust, and respect.
Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.
We celebrate the different ways people contribute and encourage everyone — from every background — to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.
If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in — come join us.
What We Do
Cyncly was created in September of 2022 as the new brand to unite Compusoft, 2020 and their affiliate companies after the two companies merged in 2021. The combined group created a global software powerhouse with more than 2,300 employees and 70,000+ customers across 100+ countries. Our company brings the best together, providing specialized visualization, sales, manufacturing and content solutions for customers wanting to bring spaces to life and bring life to spaces. Our business spans across kitchen, bathroom, furniture, flooring and windows, doors & glass industries with operations in North America, Europe, South America, Asia Pacific and Africa. Cyncly's brands — Compusoft, 2020, 3CAD, Access IT (contract ERP), FeneTech, First Degree Systems, Focco, GO-2B, M3B, Promob, Soft Tech, RFMS and Virtual Worlds — offer end-to-end software solutions that connect designers, retailers, manufacturers, contractors and consumers to make spaces amazing. From inspiration to installation, whether a whole room or a part of it, Cyncly equips customers with the software to transform vision into reality
