Jobs at Cyncly

Own North American business development for IMOS design-to-manufacturing software, targeting furniture, cabinetry, kitchen and bath, and office furniture manufacturers. Responsibilities include prospecting, consultative discovery, workflow demonstrations, proof-of-concept coordination, proposals, closing, pipeline development, cross-selling to existing Cyncly customers, trade-show representation, and providing market feedback. The role requires opening a new market and building reference accounts while traveling to manufacturing sites and industry events.

Supports revenue accounting and reporting across entities, products, and business units. Responsibilities include preparing journal entries, reconciling revenue and balance sheet accounts, reviewing billing and contract data, analyzing revenue movements, executing controls, preparing audit documentation, and identifying opportunities for standardization or automation. The role collaborates with finance, sales, operations, accounting, and IT teams while developing expertise in IFRS 15, revenue systems, and commercial finance.

Prepare and issue accurate global customer invoices, validate contracts and billing data, process adjustments and credit notes, reconcile discrepancies, support month-end close, maintain billing records, produce reports, and improve billing controls and processes. The role collaborates with Sales, Finance, Credit Control, and Customer Support across regions while ensuring compliance and audit readiness.

Lead SIEM engineering across global cloud and on-premises environments, including log ingestion, parsing, enrichment, detection rules, correlation logic, dashboards, and data quality. Partner with SOC, cloud, DevOps, and IT teams to improve alert fidelity, MTTD, incident investigations, and security monitoring. The role also supports threat-driven detection aligned with MITRE ATT&CK, documentation, runbooks, troubleshooting, performance optimization, and mentoring analysts.

Leads enterprise DevOps, platform engineering, cloud operations, SRE, DevSecOps, AI Ops, and Agentic DevOps strategy. Owns the Internal Developer Platform, CI/CD governance, cloud reliability, security automation, observability, engineering metrics, and AI governance. Builds and mentors globally distributed technical teams while managing budgets, vendors, executive stakeholders, and organizational change.

Design and implement AI, machine learning, and computer vision solutions, including REST APIs, vector database schemas, scalable queries, proof-of-concepts, automated testing, and Azure DevOps deployment pipelines. Collaborate with data scientists, data engineers, and DevOps teams to build secure, scalable cloud applications. Troubleshoot issues, maintain technical documentation, improve coding and DevOps standards, and mentor interns and junior engineers.

Drive new business sales for Cyncly’s SaaS solutions in the furniture and residential market. Manage the full sales cycle from lead generation through close, develop pipeline through outbound prospecting and networking, maintain accurate CRM data, meet monthly and quarterly revenue targets, and attend trade shows to identify prospects and present solutions.

Build and operationalize on-premises large language models across multiple product use cases. Responsibilities include fine-tuning and training pipelines, embeddings and vector search, RAG architecture, model evaluation, inference serving, observability, Docker and Kubernetes deployment, knowledge graph integration, and agentic AI prototyping. The role also requires collaboration with engineering, product, data, QA, and platform teams, plus ownership of production model quality and reliability.

Drive new business and revenue growth within a designated territory by managing the full sales cycle from prospecting and lead qualification through demonstrations, negotiation, and closing. Develop pipelines through outbound outreach and networking, maintain accurate CRM records, forecast revenue, meet monthly and quarterly targets, and nurture customer relationships. Fluency in English and French is required; Portuguese is a plus.

Tests product content in web and desktop design applications, including object placement, appearance, behavior, compatibility, and performance. Performs manual and automated testing, analyzes requirements, designs test cases, reports defects, troubleshoots issues, and monitors system performance. Collaborates with content authors and support teams, conducts validation workshops, documents solutions, and helps improve support processes and tools.

Creates structured digital product catalogues for interior design applications using CAD and content-authoring tools. Responsibilities include authoring product metadata, integrating and texturing 3D models, mapping visual assets to commercial data, testing content within applications, validating rendering performance, and resolving content inconsistencies. The role collaborates with international teams to meet catalogue standards and customer requirements.

Creates three-dimensional models, animations, and visual effects using Blender, 3ds Max, and AutoCAD. Collaborates with clients, art directors, engineers, and content developers to interpret requirements and develop accurate, technically sound designs. Presents work, incorporates stakeholder feedback, and maintains quality across deliverables. Requires a bachelor's degree in a relevant design, architecture, or engineering field, up to three years of experience, and a strong portfolio of 3D work.

The role focuses on designing AI-driven workflows, developing user-friendly interfaces for complex backend logic, and enhancing UI/UX with real-time interactions and performance optimizations.

Hands-on engineer responsible for delivering and operating global IT infrastructure projects. Configures and deploys Azure and AWS cloud environments, networks, servers, storage, virtualization platforms, and security controls. Automates infrastructure using PowerShell, Python, Ansible, and Terraform; supports capacity planning, optimization, monitoring, operational handover, documentation, and L3-L4 troubleshooting. The role also performs root cause analysis, develops runbooks, and ensures infrastructure solutions are secure, scalable, compliant, and highly available.

The Account Executive for Midmarket/Enterprise focuses on managing sales engagements with mid-sized to large enterprises, fostering relationships and closing deals.

The Product Marketing Manager oversees the product lifecycle for small business products, focusing on growth through eCommerce, optimizing buyer journeys, and enabling sales teams. The role requires strong marketing strategies and customer insights to enhance product positioning and drive adoption.

You will design and develop software solutions, mentor juniors, ensure coding standards, and promote continuous improvement in a collaborative team environment.

The Implementation Consultant will ensure successful FeneVision software implementations, support customers with configuration, testing, and documentation, and manage task timelines while building long-term relationships with clients.

Manage flooring-industry client accounts as the primary liaison, strengthening relationships, driving software adoption, identifying upsell and new-lead opportunities, and achieving sales quotas. Responsibilities include documenting interactions in Salesforce, attending client meetings, trade shows, training, and sales events, and maintaining travel schedules. The role requires B2B sales or account management experience, customer-focused communication, and travel several times per year.

Lead and own global hosting and infrastructure operations across cloud (Azure), co-location, and hybrid environments. Manage major incident response, reliability, capacity planning, M&A infrastructure integrations, core infrastructure projects, security/compliance (SOC2, GDPR), and a distributed hosting operations team. Drive observability, automation, and DR readiness while partnering with enterprise architecture, security, and senior leadership to deliver scalable, secure hosting services.