Jobs at Cyncly

Drive new business acquisition and expand existing enterprise accounts in the UK market. Manage the full sales cycle from prospecting and lead generation through negotiation and closing, while maintaining pipeline accuracy and forecasting revenue. Build relationships with enterprise decision-makers, identify cross-selling and upselling opportunities, align solutions with customer needs, and collaborate with Sales, Marketing, and Product teams to support customer outcomes and revenue growth.

Leads a North American team of eight SDRs supporting multiple business units. Owns inbound and outbound pipeline generation, SDR performance, sales process optimization, forecasting, and cross-functional alignment with Sales, Marketing, and Revenue Operations. Responsibilities include coaching, recruiting, onboarding, KPI management, Salesforce data integrity, lead routing, reporting, and building scalable programs that improve conversion, productivity, and revenue contribution.

Build AI-powered agentic frontends and supporting systems for complex design software. Responsibilities include developing multi-step LLM workflows, stateful UI components, real-time chat and copilot experiences, API integrations, responsive performance, AI-native design systems, automated testing, and code reviews. The role also defines tooling standards, evaluates emerging web technologies, contributes to product strategy, and recommends tools based on effectiveness and ROI.

Build agentic front ends and AI-native user experiences for Cyncly products. Design multi-step LLM workflows, chat interfaces, copilots, suggestions, and real-time interactions. Develop UI components integrated with LLMs, APIs, and orchestration layers; manage persistent state and context; translate backend agent logic into intuitive interfaces; and ensure scalability and responsiveness. Establish AI tool-use standards, guide product strategy, monitor effectiveness, and collaborate with engineering and product leadership.

Develop full-stack software using Python backend frameworks, REST APIs, React, JavaScript, and MongoDB. Responsibilities include building data pipelines, optimizing database schemas and queries, managing Azure Blob Storage, automating workflows, and collaborating with AI/ML engineers on data preparation, vector embeddings, and model APIs. The role also involves reusable frontend components, scalable architecture, and microservices development.

Build agentic front ends and AI-native user experiences using LLMs, agent orchestration, real-time interactions, and stateful workflows. Develop chat interfaces, copilots, suggestions, and JSON-rendered UI components while integrating APIs, tool calling, RAG, MCP, and multi-agent protocols. Ensure scalable, responsive, production-ready implementations, contribute to design systems, evaluate AI tools, and collaborate with product and engineering leadership on strategy and delivery.

Build agentic front ends and AI-native user experiences for complex design software. Responsibilities include developing multi-step LLM workflows, chat interfaces, copilots, state management, tool and function calling, MCP integrations, RAG solutions, and real-time AI interactions. The role also involves translating backend agent logic into intuitive interfaces, defining AI usage standards, monitoring tool effectiveness, and partnering with product and engineering leadership on strategy and roadmap.

Maintain and improve globally distributed production infrastructure, including Windows Server, Hyper-V, networks, cloud systems, storage, backups, and security. Lead critical incident response, performance monitoring, capacity planning, high-availability and disaster-recovery initiatives. Automate infrastructure and deployment processes with GitHub Actions and Infrastructure as Code, collaborate with developers on scalable backend architecture, manage vendors, maintain documentation, and support continuous global operations, including occasional after-hours work.

Hands-on engineer responsible for deploying, securing, operating, and supporting Azure infrastructure and cloud operations globally. Duties include managing virtual machines, storage, networking, hybrid connectivity, monitoring, backup, disaster recovery, automation, Infrastructure as Code, access controls, patching, migrations, incident troubleshooting, documentation, and infrastructure projects. The role also provides advanced Azure and network support, participates in on-call maintenance, and coordinates operational handovers.

Generate new sales opportunities through outbound calls, emails, and LinkedIn outreach to Kitchen & Bath and Flooring prospects. Research target accounts, identify decision-makers, personalize messaging, book and attend qualified demos, and collaborate with Account Executives on opportunity handoffs. Track outreach activity in Salesforce using Salesloft and Gong, while consistently meeting monthly demo goals in a fully remote environment.

Own and evolve the Internal Developer Platform, administering GitHub Enterprise and Azure DevOps while migrating repositories and pipelines. Implement CI/CD automation, security governance, access controls, and GitHub Advanced Security capabilities including code, secret, and dependency scanning. Monitor platform performance and security, promote secure-by-default practices, mentor engineers, and support scalable developer experiences across cloud and containerized environments.

Develop and support full-stack software applications using .NET technologies, C#, VB.NET, Web API, RESTful services, JavaScript, WPF, and SQL Server. Responsibilities include writing scalable code, participating in code reviews and technical discussions, collaborating with a technical lead, providing Tier 3 support, and contributing to customer project work. The role also involves applying design principles, meeting delivery objectives, and continuously improving software quality.

Supports Flooring BU revenue operations through commercial performance analysis, forecasting, pipeline quality monitoring, initiative effectiveness analysis, capacity and territory planning, data-quality checks, and recurring leadership reporting. The role reconciles data across Sales, Finance, Professional Services, People, and systems teams; prepares forecast inputs and scenarios; tracks actions; and improves reporting processes, documentation, and automation.

Drive new business and revenue growth by selling Cyncly’s SaaS solutions to North American flooring retailers. Manage the full sales cycle from prospecting and pipeline development through proposals, pricing, negotiation, and close. Maintain CRM data, provide accurate forecasts, meet sales targets, and build relationships with C-level stakeholders. The role requires a hunter mentality, strong presentation and decision-making skills, and the ability to work across international teams and cultures.

Manage a high-volume client portfolio, lead onboarding and quarterly business reviews, monitor campaign performance, identify growth opportunities, and deliver retention, upsell, and cross-sell results. The role requires SEM/PPC expertise, client relationship management, outbound communication, webinars, CRM maintenance, and cross-functional collaboration to improve online campaign outcomes.

Leads enterprise DevOps, platform engineering, cloud operations, SRE, DevSecOps, AI Ops, and Agentic DevOps strategy. Owns the Internal Developer Platform, CI/CD governance, cloud reliability, security automation, observability, engineering metrics, and AI governance. Builds and mentors globally distributed technical teams while managing budgets, vendors, executive stakeholders, and organizational change.

Drive new customer acquisition and revenue growth for Cyncly’s flooring solutions across North America. Manage the full sales cycle from pipeline development and prospecting through proposals, negotiation, forecasting, and close. Build relationships with C-level decision-makers, maintain accurate CRM data, meet sales targets, and partner with flooring retailers. The role requires SaaS sales experience, strong presentation and communication skills, and the ability to operate independently in a rapidly growing organization.

Own a platform product area from customer discovery and strategy through prioritization, delivery, launch, and outcome measurement. Define roadmaps, requirements, user stories, and success metrics while partnering with engineering, design, QA, architecture, customers, and business stakeholders. Drive scalable platform capabilities, workflow improvements, integrations, automation, and cross-product collaboration. Support go-to-market activities and continuously improve products using customer feedback, adoption data, and business impact metrics.

Own the roadmap and strategy for Cyncly’s integration platform, including APIs, connectors, marketplace capabilities, and developer experiences. Define API standards, authentication frameworks, integration patterns, documentation, sandboxes, and onboarding workflows. Partner with engineering, customers, solution architects, and strategic partners to build scalable integrations across CRM, ERP, finance, commerce, and productivity systems. Establish adoption metrics, connector utilization KPIs, and ecosystem growth strategies.

Own the vision, strategy, roadmap, delivery, and outcomes for Flex CRM, a commercial workflow platform serving retailers globally. Lead customer discovery, prioritize complex CRM and revenue workflows, define requirements and success metrics, and collaborate with engineering, design, QA, architecture, and business teams. Drive integrations, pricing, payments, automation, launches, adoption, and continuous improvement across European and North American markets.