Jobs at Cyncly

Own a platform product area from customer discovery and strategy through prioritization, delivery, launch, and outcome measurement. Define roadmaps, requirements, user stories, and success metrics while partnering with engineering, design, QA, architecture, customers, and business stakeholders. Drive scalable platform capabilities, workflow improvements, integrations, automation, and cross-product collaboration. Support go-to-market activities and continuously improve products using customer feedback, adoption data, and business impact metrics.

Own the roadmap and strategy for Cyncly’s integration platform, including APIs, connectors, marketplace capabilities, and developer experiences. Define API standards, authentication frameworks, integration patterns, documentation, sandboxes, and onboarding workflows. Partner with engineering, customers, solution architects, and strategic partners to build scalable integrations across CRM, ERP, finance, commerce, and productivity systems. Establish adoption metrics, connector utilization KPIs, and ecosystem growth strategies.

Own the vision, strategy, roadmap, delivery, and outcomes for Flex CRM, a commercial workflow platform serving retailers globally. Lead customer discovery, prioritize complex CRM and revenue workflows, define requirements and success metrics, and collaborate with engineering, design, QA, architecture, and business teams. Drive integrations, pricing, payments, automation, launches, adoption, and continuous improvement across European and North American markets.

Conduct high-volume outbound prospecting across EMEA’s window, door, and glass manufacturing sector. Research accounts, identify decision-makers, personalize outreach, qualify prospects, schedule discovery meetings, and hand off opportunities to Business Development Managers. Track activities and pipeline updates in Salesforce while collaborating with sales, marketing, and leadership teams to meet monthly meeting targets.

Configure and customize FeneVision implementations across EMEA, developing automation workflows, integrations, SQL queries, and .NET or VBScript extensions. Support data migration, manufacturing machinery integration, testing, troubleshooting, documentation, and go-live activities. Translate customer requirements into technical solutions, collaborate with consultants and project managers, and provide on-site technical support in production environments. The role requires fluent German and occasional travel may be involved, though no travel frequency is specified.

Acquire new customers for software solutions serving fenestration companies across Australia and New Zealand. Responsibilities include market mapping, business development, lead engagement, sales-target achievement, campaign planning, customer presentations, event participation, complex solution sales, and handoffs to account management. The role requires strong industry knowledge, C-suite relationship building, long sales-cycle management, cross-functional collaboration, and the ability to explain technical solutions clearly.

Manage and optimize paid search campaigns across Google Ads and Microsoft Ads. Responsibilities include keyword bidding, budget management, campaign creation, ad copy testing, landing page recommendations, performance analysis, analytics reporting, and strategy development. The role requires collaboration with clients and internal teams, management of marketing budgets up to $1 million, and staying current with PPC trends.

Manage the end-to-end accounts payable and procure-to-pay process for multiple countries and legal entities. Responsibilities include vendor master maintenance, purchase order and invoice processing, payment proposals, expense management, tax posting, supplier inquiries, month-end close, reporting, controls, audits, SOP maintenance, root cause analysis, and process improvement. The role also supports timely invoice resolution, compliance, service-level monitoring, and collaboration with internal finance teams and business stakeholders.

Extract and maintain support data, build pipelines and dashboards, analyze ticket trends and customer journeys, identify automation opportunities, and translate insights into prioritized improvements. The role implements Zendesk workflows and APIs, supports AI and automation initiatives, runs experiments, measures business impact, and communicates findings to technical and non-technical stakeholders.

Deliver client training and support for RFMS business management system implementations. Develop training materials, assess workflows, execute implementation plans, track milestones, document progress, and communicate customer feedback to internal teams. Build strong client relationships while guiding users on system best practices and adoption. The role requires managing multiple implementation projects, presenting technical concepts clearly, and collaborating with global teams in English.

Lead end-to-end UX design for a globally used design application. Conduct mixed-method user research, interpret product analytics, create interaction flows and high-fidelity prototypes in Figma, facilitate workshops, apply accessibility standards, define UX success metrics, and mentor junior designers. Collaborate with product managers, engineers, researchers, analysts, and global stakeholders across time zones.

Lead commercial finance for the Brazil business, owning budgeting, forecasting, long-range planning, financial modeling, reporting, performance analysis, investment cases, and business recommendations. Partner with senior leaders across commercial and operational functions, improve financial discipline and reporting automation, and manage, coach, and develop the local finance team. Support accounting, tax, treasury, and shared services while ensuring financial integrity and compliance.

Leads Revenue Operations for a business unit, partnering with the General Manager, Sales, Finance, and central Revenue Operations teams. Owns integrated commercial forecasting, pipeline quality, GTM effectiveness, capacity and territory planning, workforce execution, performance analysis, and planning cadences. Challenges assumptions, identifies risks and opportunities, converts insights into decisions, and tracks measurable commercial interventions across bookings, churn, pricing, renewals, and professional services.

Serves as a commercial finance partner for the KBF business, evaluating deal economics, pricing, contracts, profitability, cash flow, and financial risk. Builds financial models, oversees bookings-to-ARR and revenue conversion, supports forecasting, establishes deal-review controls, and provides recommendations to Sales and senior leadership. The role also monitors margins, identifies value leakage, reviews post-deal performance, and collaborates with Legal, Accounting, Revenue Operations, and other stakeholders.

Executes scheduled price increases across CPQ, quoting, and billing systems; maintains pricing structures and price lists; reconciles monthly price-increase and renewal-cohort data; produces pricing, churn, retention, forecasting, and budget analytics; supports dashboard development, data mapping, reporting validation, process documentation, and scenario analysis; and partners with Revenue Operations, FP&A, Business Systems, and renewal teams.

Leads customer pricing strategy, annual price-increase performance, cohort-based retention reporting, churn analytics, and revenue operations data integrity across four business units. The role coordinates with finance, billing, sales, marketing, business systems, and operational leaders to optimize pricing, reconcile forecasts, improve dashboards, and connect CRM, quoting, and billing data. It also manages and develops a Pricing Analyst.

Drives new customer acquisition and revenue growth for Cyncly’s SaaS solutions in the furniture and residential market. Responsibilities include prospecting, managing inbound and outbound leads, developing pipeline, running full-cycle sales processes, closing new accounts, maintaining accurate CRM data, meeting sales targets, and attending trade shows. The role requires strong commercial acumen, relationship-building, communication, organization, and self-motivation.

Owns commercial finance analysis for a business unit, including revenue and cost model maintenance, forecasting, budgeting, variance analysis, reporting packs, business cases, headcount and purchase order reviews, and NRC tracking. The role partners with function leaders, prepares financial insights and scenarios, reconciles data in EPM, supports pricing and product-launch analysis, and provides decision-ready narratives to finance leadership.

Leads group-wide revenue governance, controls, accounting review, and IFRS 15 compliance across SaaS, licensing, and professional services. Oversees revenue close, accrued and deferred revenue, reconciliations, audit support, revenue analysis, and control remediation. Manages a team of three and partners with Finance, Commercial, RevOps, billing, IT, and systems teams. Sponsors BI, automation, AI-enabled reviews, and improvements across Salesforce, NetSuite, Certinia, Cleverbridge, and other revenue platforms.

Leads marketing and go-to-market strategy for the Flooring business unit, owning market positioning, buyer personas, competitive intelligence, product launches, sales enablement, demand generation, and customer expansion. Partners with the Flooring GM, Product Management, Sales, and Revenue Marketing to drive bookings and commercial outcomes. Manages a small team using a player-coach approach in a high-growth, PE-backed SaaS environment.