Jobs at Cyncly

Drives new customer acquisition and revenue growth for Cyncly’s SaaS solutions in the furniture and residential market. Responsibilities include prospecting, managing inbound and outbound leads, developing pipeline, running full-cycle sales processes, closing new accounts, maintaining accurate CRM data, meeting sales targets, and attending trade shows. The role requires strong commercial acumen, relationship-building, communication, organization, and self-motivation.

Owns commercial finance analysis for a business unit, including revenue and cost model maintenance, forecasting, budgeting, variance analysis, reporting packs, business cases, headcount and purchase order reviews, and NRC tracking. The role partners with function leaders, prepares financial insights and scenarios, reconciles data in EPM, supports pricing and product-launch analysis, and provides decision-ready narratives to finance leadership.

Creates and maintains graphical and commercial product content for digital interior design catalogues. Responsibilities include structuring catalogues, authoring product metadata, integrating 3D models with textures and commercial data, testing content in applications, and resolving accuracy, functionality, and rendering issues. The role collaborates with global teams and requires strong geometry, visualization, analytical, drawing, and communication skills.

Creates and maintains graphical and commercial digital product catalogues for interior design applications. Responsibilities include structuring catalogues, authoring product metadata, integrating 3D models and materials, mapping visual assets to commercial data, testing rendering performance, collaborating with global teams, and resolving content errors. The role requires strong geometry, visualization, drawing, analytical, and communication skills, with familiarity with interior design standards and 3D modeling tools.

Leads group-wide revenue governance, controls, accounting review, and IFRS 15 compliance across SaaS, licensing, and professional services. Oversees revenue close, accrued and deferred revenue, reconciliations, audit support, revenue analysis, and control remediation. Manages a team of three and partners with Finance, Commercial, RevOps, billing, IT, and systems teams. Sponsors BI, automation, AI-enabled reviews, and improvements across Salesforce, NetSuite, Certinia, Cleverbridge, and other revenue platforms.

Leads marketing and go-to-market strategy for the Flooring business unit, owning market positioning, buyer personas, competitive intelligence, product launches, sales enablement, demand generation, and customer expansion. Partners with the Flooring GM, Product Management, Sales, and Revenue Marketing to drive bookings and commercial outcomes. Manages a small team using a player-coach approach in a high-growth, PE-backed SaaS environment.

Maintains revenue and cost models, reconciles EPM data, prepares monthly reporting packs, builds business cases, supports headcount and purchase order approvals, tracks non-recurring costs, and contributes to budgeting and forecasting. The role performs variance analysis, scenario modeling, pricing and margin analysis, and ad hoc commercial finance support while partnering with cross-functional teams and supporting the Commercial Finance Manager.

Designs, develops, tests, and maintains enterprise accounting and financial applications. Serves as an accounting domain expert across GL, AP, AR, revenue recognition, WIP accounting, financial consolidation, and US GAAP. Develops APIs and business logic, contributes to architecture and data modeling, troubleshoots complex issues, collaborates with product and QA teams, supports implementations, and mentors junior developers.

Develop and integrate AI and machine learning models, with a focus on computer vision, object detection, image processing, and classification. Responsibilities include exploratory data analysis, data cleansing, statistical analysis, database and data pipeline development, model scalability, troubleshooting, and collaboration with data engineering teams. The role requires implementing robust AI/ML solutions using Python, OpenCV, TensorFlow, YOLO, Faster R-CNN, NLP, and related technologies.

Leads the Sell domain within Customer Experience, owning CSAT, SLA, cost of support, operational KPIs, staffing, quality, escalations, and continuous improvement. Manages distributed teams and subject matter experts, converting product knowledge into training, documentation, QA standards, and AI-ready support content. Drives automation, self-service, AI adoption, productivity, and cost optimization while partnering with BPO, Product, Engineering, Commercial, Quality, Training, Systems, and Analytics teams.

Owns governance of Cyncly’s outsourced customer experience partnership. Responsibilities include serving as the primary partner contact, establishing reporting and meeting cadences, tracking risks and actions, coordinating escalations, workforce planning, forecasting, transition and go-live, and driving continuous improvement. The role provides senior leaders with trusted performance visibility while maintaining strong accountability and a collaborative relationship with the BPO provider.

Develop and maintain complex Delphi-based software and related applications, debugging full-stack issues and addressing memory, resource, and performance concerns. Participate in requirements analysis, solution design, code reviews, Agile planning, estimation, and retrospectives. The role involves 3D CAD and digital-twin technologies, engineering calculations, SQL databases, multithreaded applications, and performance optimization. It also includes mentoring developers and collaborating with clients and internal stakeholders.

Owns customer acquisition across Australia and New Zealand, guiding inbound prospects from initial enquiry through paid trials and subscriptions. Conducts discovery calls, consultations, and software demonstrations; manages lead progression in Salesforce; and improves omnichannel and AI-assisted engagement. Partners with Marketing on campaigns and events, represents Mozaik within the woodworking industry, analyzes funnel performance, and develops repeatable conversion playbooks for global expansion.

Supports monthly, quarterly, and annual group close and consolidation, prepares financial reporting schedules, reviews entity submissions, performs analytical reviews, and assists with technical accounting, audits, statutory reporting, and disclosures. The role also improves reporting processes, controls, templates, systems, and consolidation workflows while coordinating with international finance teams and auditors.

Own North American business development for IMOS design-to-manufacturing software, targeting furniture, cabinetry, kitchen and bath, and office furniture manufacturers. Responsibilities include prospecting, consultative discovery, workflow demonstrations, proof-of-concept coordination, proposals, closing, pipeline development, cross-selling to existing Cyncly customers, trade-show representation, and providing market feedback. The role requires opening a new market and building reference accounts while traveling to manufacturing sites and industry events.

Supports revenue accounting and reporting across entities, products, and business units. Responsibilities include preparing journal entries, reconciling revenue and balance sheet accounts, reviewing billing and contract data, analyzing revenue movements, executing controls, preparing audit documentation, and identifying opportunities for standardization or automation. The role collaborates with finance, sales, operations, accounting, and IT teams while developing expertise in IFRS 15, revenue systems, and commercial finance.

Prepare and issue accurate global customer invoices, validate contracts and billing data, process adjustments and credit notes, reconcile discrepancies, support month-end close, maintain billing records, produce reports, and improve billing controls and processes. The role collaborates with Sales, Finance, Credit Control, and Customer Support across regions while ensuring compliance and audit readiness.

Lead SIEM engineering across global cloud and on-premises environments, including log ingestion, parsing, enrichment, detection rules, correlation logic, dashboards, and data quality. Partner with SOC, cloud, DevOps, and IT teams to improve alert fidelity, MTTD, incident investigations, and security monitoring. The role also supports threat-driven detection aligned with MITRE ATT&CK, documentation, runbooks, troubleshooting, performance optimization, and mentoring analysts.

Leads enterprise DevOps, platform engineering, cloud operations, SRE, DevSecOps, AI Ops, and Agentic DevOps strategy. Owns the Internal Developer Platform, CI/CD governance, cloud reliability, security automation, observability, engineering metrics, and AI governance. Builds and mentors globally distributed technical teams while managing budgets, vendors, executive stakeholders, and organizational change.

Build and operationalize on-premises large language models across multiple product use cases. Responsibilities include fine-tuning and training pipelines, embeddings and vector search, RAG architecture, model evaluation, inference serving, observability, Docker and Kubernetes deployment, knowledge graph integration, and agentic AI prototyping. The role also requires collaboration with engineering, product, data, QA, and platform teams, plus ownership of production model quality and reliability.