Project Manager Sales Specialist

Position Description

The Project Manager Sales Specialist - Cold Plate manages execution activities for assigned customer accounts, serving as a key coordination point from design handoff through production, delivery, and customer acceptance. This role supports the translation of customer requirements and launch timing into clear internal execution plans, coordinating cross-functional teams to key milestones and helping ensure the business is prepared to deliver against customer commitments.

This individual drives execution discipline across engineering, operations, sales, and other supporting functions to keep programs on track, escalate issues appropriately, and maintain clear communication with both internal stakeholders and the customer. The role requires solid project management capabilities, customer presence, and the ability to support rapid design iterations, competing priorities, and execution risk in a fast-paced environment.

Success in this position depends on strong organizational skills, attention to detail, proactive communication, and the ability to coordinate across teams to deliver a high-quality customer experience while meeting business and operational objectives.

Success Measures

• On-time achievement of key customer and internal milestones from design handoff through delivery and deployment
• Effective coordination across cross-functional teams, resulting in clear ownership, timely decisions, and rapid issue resolution
• High customer confidence and satisfaction through proactive communication, execution transparency, and consistent follow-through
• Early identification and escalation of execution risks before they materially impact schedule, quality, or customer commitments
• Strong alignment between customer expectations and internal delivery capability, with changes and tradeoffs communicated clearly
• Successful coordination of design iteration cycles without losing schedule control or compromising execution quality
• Accurate and timely status reporting, milestone tracking, and escalation management across assigned accounts

Responsibilities

• Manage the execution timeline for assigned accounts, including coordination with integration partners and ODMs, from design handoff through production, delivery, site deployment, and customer acceptance
• Translate customer launch schedules into internal milestone plans, coordinating dependencies across teams (applications engineering, operations, sales, etc.)
• Support rapid iteration cycles between engineering and customer-facing teams, ensuring design revisions are incorporated and revalidated while staying on schedule
• Serve as an execution point of contact for assigned accounts, managing milestone communications, status reporting, and escalation handling
• Coordinate with Sales to maintain alignment between customer expectations and internal execution capacity
• Participate in cross-functional issue resolution efforts, driving accountability and timely closure on blockers
• Proactively identify execution risks across workstreams and recommend mitigation strategies
• Maintain detailed program documentation, including schedules, risk logs, action item trackers, and status reports

Qualifications

• 5–7 years of project management or program coordination experience
• Bachelor’s degree in Engineering, Supply Chain, Operations, Business, or a related technical field
• Strong communication skills, both written and verbal
• Demonstrated project management skills with the ability to manage multiple workstreams simultaneously
• Ability to work and multi-task in a fast-paced environment
• Knowledge of engineering, manufacturing processes, data center infrastructure, and commissioning processes preferred
• Experience working with ODMs or contract manufacturers is a plus
• PMP or similar certification preferred but not required

 Travel 

20% - 25% domestic and international  

#LI-CM1

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture

• Customer Focus

• Operational Excellence

• Innovation

• Financial Strength

VERTIV BEHAVIORS

• Own it

• Act with urgency

• Foster a customer-first mindset

• Think big and execute

• Lead by example

• Drive continuous improvement

• Learn and seek out development

• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]