Project Manager, Revenue - CRM Team (100% remote-friendly within Poland)

Company Description

Welcome to the good side of tech 👋

You might have heard about us, but with a different name: ZnanyLekarz. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far, and more than 90 million patients trust us every month. 300.000+ specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

How does Docplanner Tech fit here?

At Docplanner Tech we are a diverse group of over 400 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement.

We could tell you about us, but we will let our reviews on Glassdoor speak for themselves. In case you’d like to see how it feels to be 100% yourself at work, here’s a video of us. 

And why should you join us?

Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs.

We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all . We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote-friendly.

Job Description

Info about the team:

• The Revenue CRM team is responsible for internal tools that help our company grow—starting with the configuration of various products, selling them to customers, managing subscriptions, and issuing invoices. We are also responsible for integrations with many third-party systems such as Hubspot, Salesforce, and local government systems.

• What they are working on is subscription management and invoicing tools development, migration of customers and paid plans from external systems, standardization of internal processes (sales, cs, legal) and applications, and third-party integrations.

• As a Project Manager in the Revenue CRM team, you will collaborate closely with internal stakeholders, such as sales, customer support, customer experience, finance, and legal teams. 

How would you be impacting our mission?

• Co-building standardized systems, and products inside an already fast-growing company, from an idea to initial scale.

• Co-creating the concept, validating it, improving, and scaling cooperating with the rest of the cross-functional CRM team. 

• Testing business ideas in real life, executing the experiments within the internal application and also Sales, CS, and Finance processes. 

• Engage with current and prospective partners as a Product Expert, providing guidance and insights to customers and users. Lead the onboarding of initial user groups, ensuring a smooth experience while actively gathering and analyzing their feedback for continuous product improvement. 

• Analyzing product usage and customer feedback, providing insights and ideas based on them.

• Backlog management in collaboration with the Team Leader and Product Manager from the Revenue area. 

Qualifications

What will help you thrive?

• High level of energy, ownership, and strong communication skills. 

• 2+ years of relevant experience in project leadership, with strong knowledge of subscription management, billing, or payment systems, ideally within a high-growth environment. Experience in the tech industry is a plus.

• Strong analytical skills with proven ability to analyze and synthesize product usage data into actionable insights.

• “Hands-on” approach with the ability to adapt quickly to a fast-paced working environment + you’re able to switch between strategic high-level thinking and hands-on operational work.

• Possess excellent project management capabilities - you are organized, systematic, and detailed with a focus on results.

• Fluent communication in English (B2+). 

• Growth mindset: nobody ticks all those boxes above, but a willingness to learn is strongly valued here.

Bonus points: 

• Basic SQL knowledge. 

• Designing UX and UI. 

Additional Information

What will you get in return?

Let’s talk money

• A salary adequate to your experience and skills. The range is broad so that we can accommodate our roles for all levels of experience, but we will show you the career ladder to explain where we see your skills and impact within the company". Your salary will be, now and always, 100% transparent to you;

• For B2B contract: between 15.000 and 19.500 PLN net monthly

or company cost equivalent on employment contract

• Share options plan after 6 months of working with us.

True flexibility and work-life balance

• Remote or hybrid work model with or hub in Warsaw;

• Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly);

• 20/26 days of paid time off (depending on your contract);

• Additional paid day off on your birthday or work anniversary (you choose what you want to celebrate).

Health comes first 

• Private healthcare plan with Signal Iduna for you and subsidized for your family. 

• Multisport card co-financing for you to have access to sports facilities across Poland. 

• Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling. 

Keep growing with us

• Free English classes.

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We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.

“We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski, CEO