Project Manager (Remote)

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

About MDLinx

MDLinx is on the path to transform its business and product line-up from endemic to omnichannel engagement model, aiming at fulfilling the promise of true omnichannel approach to pharmaceutical brand promotion – “right message to the right physician at the right time on the right channel”. Our goal is to provide pharmaceutical brands with best-in-class personalized HCP engagement programs across the wider media ecosystem, designed to accelerate disease state and brand knowledge penetration, lead generation, and customer conversion. Our ambition is to leverage an omnichannel approach to establish a new philosophy for physician engagement, shifting from delivery to belief engineering.

Due to our continued growth, we are hiring for a Project Manager at MDLinx.

This team ensures campaign delivery across our omnichannel HCP engagement platform while providing excellent post-sales client experience. This role is pivotal in scaling client satisfaction, retention, and operational excellence by executing advertising campaigns with 100% accuracy and delivery for our clients.

Key Responsibilities:
(Including but not limited to)

Project management:

• Serve as liaison among cross-departmental teams (editorial, IT, marketing, and sales), i.e., support sales during the RFP process, coordinate project development with data engineers, analysts and editorial departments, and collaborate with marketing department on delivery strategy; develop and maintain production timelines; ensure programs remain on-time, on budget; lead weekly status meetings for cross-functional team; prepare weekly and monthly campaign performance reports
• Primary focus programs are: endemic banners, alerts, clicks

Account management:

• Serve as primary contact for clients during production and delivery; manage contracts and billing; manage regulatory submissions via clients’ electronic submission system; prepare submission packages according to clients’ protocol and participate in regulatory review meetings; troubleshoot problems and ensure client satisfaction

Client management:

• Establish relationship with client/agency partners as main point of contact for assigned campaigns; prepare/maintain presentations for program kick-off meetings, concept reviews and campaign reports; coordinate and participate in client/agency partner meetings

Education and Training Required

• Bachelor’s degree or equivalency preferred

Minimum Experience

• 2-3 years of client facing experience required; 3-5 years of related experience preferred
• Pharmaceutical/biotech ad agency experience

Knowledge, Skill, Ability

• Detail oriented and teamwork oriented, with excellent people skills
• High integrity, strong work ethic and honesty are absolutely required
• Exceptional ability to multi-task and balance multiple priorities
• Excellent interpersonal communication skills – both verbal and written
• Outstanding skillset with Microsoft Office products, especially PowerPoint

Benefits:

A career opportunity with M3 USA offers competitive wages, and benefits such as:

• Health and Dental
• Life, Accident and Disability Insurance
• Prescription Plan
• Flexible Spending Account
• 401k Plan and Match
• Paid Holidays and Vacation
• Sick Days and Personal Day

*M3 reserves the right to change this job description to meet the business needs of the organization

M3 USA is an equal opportunity employer, committed to the principles of inclusion and diversity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at M3 USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical or mental disability, medical history or genetic information, sexual orientation, gender identity and/or expression, marital status, past or present military service, family or parental status, or any other status protected by the federal, state or local laws or regulations in the locations where we operate.

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