At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job TitleProject Manager ITD II
LocationCleveland
FacilityRemote Location
DepartmentITD Project Management Office-Information Tech Div
Job CodeT99905
ShiftDays
Schedule8:00am-5:00pm
Job Summary
Job Details
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
As a Project Manager ITD II, you will drive the successful execution of moderately complex projects from initiation through closure, utilizing the standard tools and artifacts outlined in ITD’s PMO Project Playbook. In this role, you will leverage the project team model to foster collaborative environments that enhance project delivery. You will be responsible for overseeing all project phases, ensuring successful execution while managing scope, schedule, cost, quality, and risk constraints. This position ensures technology teams, operational partners, and key stakeholders remain aligned on project scope and timelines while proactively addressing build and integration requirements, operational readiness, training needs, and opportunities for cost containment.
*Long term project funded position*
A caregiver in this role works remotely Monday through Friday, from 8:00 a.m. – 5:00 p.m.
To be considered for this position, candidates must reside in Ohio, Florida or Nevada.
A caregiver who excels in this role will:
Project Initiation & Team Formation
Develop the project charter and form a cross-functional team.
Set up and lead regular project team meetings to maintain alignment and momentum.
Planning & Scope Management
Define and manage project scope, success criteria, and stakeholder requirements.
Develop a detailed Work Breakdown Structure (WBS), timeline, and resource plan.
Prevent scope creep by enforcing a structured change control process.
Execution & Delivery Oversight
Oversee day-to-day execution, ensuring alignment with goals and timelines.
Track milestones, update schedules, and manage interdependencies across teams.
Ensure all deliverables meet quality standards and business objectives.
Monitoring & Controlling
Continuously monitor project performance against the baseline for scope, schedule, and cost.
Analyze variances, manage changes through formal processes, and implement corrective actions as needed.
Maintain visibility into progress through reporting, dashboards, and stakeholder updates.
Budget & Resource Management
Build and manage project budgets, forecasting costs and controlling expenses.
Coordinate and optimize resource allocation across internal teams and vendors.
Risk & Issue Management
Identify and analyze risks; maintain a Risk & Issue Register.
Implement mitigation and contingency plans proactively.
Stakeholder & Communication Management
Develop and execute a communication plan to keep stakeholders informed.
Manage stakeholder expectations through regular updates, influence, and negotiation.
Procurement & Vendor Oversight
Lead procurement activities, negotiate contracts, and manage vendor relationships.
Monitor vendor performance and ensure alignment with service-level agreements.
Project Closure
Close projects effectively and conduct lessons learned sessions and stakeholder reviews.
Finalize documentation and ensure smooth hand-off or transition.
Other duties as assigned.
Minimum qualifications for the ideal future caregiver include:
Bachelor's degree in business or related field
Additional project management experience may offset the degree requirement
Four years of project management experience
Preferred qualifications for the ideal future caregiver include:
Project Management Professional (PMP) certification from the Project Management Institute (PMI), or Certificate in Project Management from an accredited college
For Information Technology Division caregivers, ITIL Foundations certification is required within six months of position start date
Four years of experience managing IT construction projects in a healthcare setting
Knowledge of infrastructure, including server setup, structured cabling, data center setup, device and systems integration and compliance with HIPAA regulations
Four years of experience facilitating implementation of health care related technology in support of direct patient care entities, patient care teams and/or indirect patient care via supporting functions of healthcare
Ability to simultaneously lead multiple technical teams through assessment, planning, and sequencing IT implementation related work in alignment with phases of project (initiation, planning, execution, monitor & control, closure)
Two to three years of experience gathering requirements, planning and orchestrating the deployment of AI solutions
Experience partnering with application owners, infrastructure, and cybersecurity teams
Experience deploying enterprise systems and processes
Ability to support mission critical legacy applications on enterprise infrastructure and integrate them with enterprise systems
Experience driving application provisioning to endpoints and end users using multiple technologies
Experience monitoring and documenting project progression (tasks/deliverables per phase/month/week), escalating gaps, risks, issues following standardized tools and governance processes
Experience facilitating and documenting workflow analysis and requirements gathering
Ability to develop future state workflows and identify and resolve process gaps and risks
Experience supporting successful implementation and transition to ongoing support
Good understanding of and relationship management with hospital operations
Experience harmonizing application deployment and operational readiness to ensure optimal implementation success
Physical Requirements:
Ability to perform work in a stationary position for extended periods.
Ability to travel throughout the hospital system.
Ability to operate a computer and other office equipment.
Ability to communicate and exchange accurate information.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Skills Required
- Bachelor's degree in business or a related field, unless offset by additional project management experience
- Four years of project management experience
- ITIL Foundations certification within six months of starting the position
- Project Management Professional certification from PMI or a project management certificate from an accredited college
- Four years of experience managing IT construction projects in a healthcare setting
- Knowledge of infrastructure, server setup, structured cabling, data centers, device and systems integration, and HIPAA compliance
- Four years of experience implementing healthcare technology supporting patient care or healthcare operations
- Ability to lead multiple technical teams through IT implementation assessment, planning, sequencing, execution, monitoring, and closure
- Two to three years of experience gathering requirements, planning, and orchestrating AI solution deployments
- Experience partnering with application owners, infrastructure, and cybersecurity teams
- Experience deploying enterprise systems and processes
- Ability to support legacy applications on enterprise infrastructure and integrate them with enterprise systems
- Experience provisioning applications to endpoints and end users using multiple technologies
- Experience monitoring and documenting project progression, escalating gaps, risks, and issues using standardized governance processes
- Experience facilitating and documenting workflow analysis and requirements gathering
- Ability to develop future-state workflows and resolve process gaps and risks
- Experience supporting implementation and transition to ongoing support
- Understanding of and relationship management with hospital operations
- Experience harmonizing application deployment and operational readiness
Cleveland Clinic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cleveland Clinic and has not been reviewed or approved by Cleveland Clinic.
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Healthcare Strength — Health coverage is described as comprehensive and cost-effective, with broad in-network access and supportive wellness features. Feedback suggests medical, dental, vision, and ancillary services are well-integrated and valuable for families.
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Retirement Support — Retirement offerings include a pension component alongside a matched savings plan, contributing to long-term financial security. Feedback suggests these elements compare favorably to many local options.
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Parental & Family Support — Paid maternity and parental leave are highlighted as stronger than many regional employers. Additional family supports like adoption assistance and education aid further enhance perceived value.
Cleveland Clinic Insights
What We Do
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Florida Cleveland Clinic Canada Cleveland Clinic Abu Dhabi Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations. Our family health centers offer: Outpatient care Primary care Numerous subspecialties Numerous locations All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.
