Capco is a global business and technology consultancy dedicated exclusively to the financial services industry. Our consultants bring innovative thinking together with deep, first‑hand industry experience to help clients solve their most complex business and technology challenges.
We partner with leading banks, capital markets firms, and wealth & investment managers to deliver transformation across finance, risk & compliance, regulatory change, and technology. With offices across major financial centres in North America, Europe, and APAC, Capco offers the opportunity to work on large‑scale, high‑impact programmes that shape the future of financial services.
At Capco, collaboration, delivery excellence, and entrepreneurship define how we work and succeed.
The Project Manager will be responsible for leading the delivery of business and technology projects across Life, General, and/or Medical Insurance. The role will manage project planning, governance, stakeholder engagement, vendor coordination, risks, dependencies, and execution activities to ensure successful delivery of transformation initiatives.
Working closely with business stakeholders, product owners, technology teams, vendors, and programme leadership, the Project Manager will drive project outcomes from mobilisation through implementation, ensuring delivery aligns with business objectives, timelines, budgets, and quality standards.
- Lead end-to-end delivery of insurance transformation and technology projects.
- Develop and maintain detailed project plans, milestones, timelines, and delivery roadmaps.
- Define project scope, objectives, deliverables, and success criteria.
- Monitor project progress and proactively manage delivery risks and issues.
- Ensure projects are delivered on time, within budget, and to agreed quality standards.
- Support project mobilisation, implementation, and transition activities.
- Build strong relationships with business stakeholders, sponsors, technology teams, and external partners.
- Facilitate project governance forums, working groups, and steering committee meetings.
- Prepare and present project status reports, dashboards, and executive updates.
- Manage stakeholder expectations and maintain alignment across project teams.
- Escalate key decisions, risks, and issues appropriately.
- Establish and maintain project RAID logs (Risks, Assumptions, Issues, and Dependencies).
- Proactively identify, assess, and mitigate delivery risks.
- Manage project dependencies across business, technology, and vendor workstreams.
- Implement issue resolution and escalation processes to minimise project impacts.
- Support change control processes and assess impacts to scope, budget, and timelines.
- Coordinate activities across internal delivery teams, vendors, and third-party partners.
- Track vendor deliverables and ensure alignment with project objectives and timelines.
- Support vendor governance, performance monitoring, and issue resolution.
- Facilitate collaboration across multiple workstreams and stakeholder groups.
- Manage project budgets, forecasts, and financial reporting.
- Support resource planning and allocation across project workstreams.
- Monitor project expenditure and provide regular financial updates.
- Ensure effective utilisation of project resources and delivery capacity.
- Partner with business and technology teams to support solution delivery and implementation.
- Coordinate testing, deployment, business readiness, and transition activities.
- Support change management and adoption initiatives.
- Ensure successful handover into business operations and support teams.
- 7-12 years of project management experience within insurance transformation environments.
- Proven experience delivering business and technology transformation projects.
- Strong understanding of Life, General, and/or Medical Insurance operations and processes.
- Experience managing cross-functional teams and multiple stakeholder groups.
- Demonstrated experience delivering projects involving technology implementation, digital transformation, or process improvement.
- Experience working within multi-vendor environments.
- Consulting, system integration, or insurance transformation experience is advantageous.
- Work exclusively with leading financial services clients on high‑impact programmes
- Be part of a globally connected consulting firm with strong APAC growth momentum
- Operate in an entrepreneurial, collaborative culture with clear accountability and ownership
- Accelerate your career through exposure to complex transformations and senior stakeholders
Skills Required
- 7-12 years of project management experience within insurance transformation environments
- Proven experience delivering business and technology transformation projects
- Strong understanding of Life, General, and/or Medical Insurance operations and processes
- Experience managing cross-functional teams and multiple stakeholder groups
- Experience delivering technology implementation, digital transformation, or process improvement projects
- Experience working within multi-vendor environments
- Consulting, system integration, or insurance transformation experience
What the Team is Saying
Capco Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Wellbeing is emphasized as part of culture with flexible/hybrid work, mental-health resources, coaching, and a global Wellbeing@Capco group. Flexible arrangements and regional wellbeing programs are positioned to support work–life integration.
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Parental & Family Support — Enhanced maternity, adoption, and shared-parental leave are highlighted alongside paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Return-to-work supports and family-friendly flexibility are explicitly called out.
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Healthcare Strength — Core benefits include medical, dental, and vision coverage, with disability and life insurance noted in some markets. Health coverage is consistently presented as a solid part of the package.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
