The Role
Manages healthcare quality-improvement project tasks, work plans, timelines, reports, training, technical assistance, quality assurance reviews, oversight activities, and documentation. Coordinates with CMS, project partners, healthcare organizations, survey vendors, and internal staff. Identifies process issues and root causes, supports resolutions, presents findings, and may supervise project personnel. Occasional out-of-state travel is required.
Summary Generated by Built In
Are you passionate about improving the quality of healthcare?
Are you ready to leverage your talents to make healthcare better for everyone?
Do you want the opportunity to give back to your community?
Do you want to have fun at work?
Then join the growing team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States!
Summary
Under limited supervision performs assigned project tasks and operational activities in accordance with required timelines. Conducts oversight and training related activities. Monitors and provides support for project activities. Capable of supervising project staff. Occasional out of state travel required.
Essential Competencies, Duties and Responsibilities
- Develop work plans and tracks timelines for all aspects of assigned contract tasks which includes:
- Monthly and/or Annual Reports
- Technical Assistance
- Training
- Quality Assurance Guidelines
- Website maintenance
- Data related activities
- Collaborating with external organizations
- Mode experiment
- Discrepancy Reports, Exemption Requests, and Exceptions Requests
- Payment programs as indicated by CMS (i.e. Value Based Purchasing, Star Ratings, etc.)
- Perform Quality Assurance Plan reviews, conducts oversight teleconferences and on-site visit activities.
- Prepare project flow charts, procedure documents, meeting minutes, and technical reports; and presents findings.
- Collaborates with project partners, regional/national CMS, and participating organizations and survey vendors to facilitate conducting project activities.
- Collaborate with project staff to identify system and process issues, root causes, and resolutions pertaining to hospital and survey vendor oversight.
- Prepare clear and complete project documentation.
Education and/or Experience
- Bachelor’s Degree required (Master's degree preferred) in business, health related field or other related discipline.
- Five years’ experience in healthcare project management.
Other Qualifications
- Attention to detail; able to multi-task and prioritize various project tasks; must be highly organized.
- Excellent verbal/written communication skills, including formal presentation skills.
- Basic knowledge of health care survey administration practices and methodologies preferred.
- Proficient with word processing, spreadsheets programs and database programs (Microsoft Office).
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments).
HSAG is an EEO Employer of Veterans protected under Section 4212.
If you have special needs and require assistance completing our employment application process, please feel free to contact us.
EOE M/F/Veteran/Disability
Skills Required
- Bachelor’s degree in business, a health-related field, or another related discipline
- Five years of experience in healthcare project management
- Proficiency with Microsoft Office word processing, spreadsheet, and database programs
- Excellent verbal and written communication skills, including formal presentation skills
- Strong attention to detail, organization, multitasking, and prioritization skills
- Master’s degree in business, a health-related field, or another related discipline
- Knowledge of healthcare survey administration practices and methodologies
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The Company
What We Do
Health Services Advisory Group, Inc. (HSAG) is both a diversified Arizona-based quality innovation network-quality improvement organization (QIN-QIO) and an external quality review organization (EQRO).
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