Project Manager eCommerce & Digital Lead Management (x|f|m) - Hybrid

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Göttingen, Niedersachsen, DEU
In-Office
Biotech
The Role
We are looking for a Project Manager for eCommerce & Digital Lead Management (x|f|m) for the eCommerce & Customer Experience department at Sartorius Stedim Biotech GmbH. You will be responsible for overseeing and driving the strategic planning, execution, and optimization of eCommerce, lead management and digital customer experience projects from inception to completion. This role requires a strategic thinker and involves coordinating cross-functional teams, managing project timelines, and ensuring the successful implementation of digital marketing roadmaps to drive eCommerce growth, lead generation, and overall digital customer journey experience.
The team consists of five professionals, and we are looking forward to shaping the future with you. This position is available for full-time. It is a hybrid role requiring some days on site at our headquarters in Göttingen with the opportunity to work some days remotely.

Grow with usYour Responsibilities

  • Coordinate and lead projects with a focus on (but not limited to) eCommerce, customer experience and digital platforms like the website, eShops, and customer portal

  • Develop and implement comprehensive strategies for eCommerce growth, digital lead management and customer experience enhancements, aligning with organizational business objectives

  • Lead, manage, and execute digital projects, ensuring milestones, timelines, and deliverables are met efficiently

  • Performance analysis: Develop goals and KPIs and continuously monitor, analyze, and optimize the effectiveness of digital initiatives through data-driven insights and performance metrics

  • Improve business processes and optimize the Sartorius MarTech stack to scale up eCommerce and simplify and automate digital lead management

  • Plan and execute digital campaigns and enablement programs

  • Research marketing trends to consistently innovate and experiment with new eCommerce and customer experience strategies

  • Effectively communicate strategy, tactical plans and performance to key stakeholders and executives

  • Closely collaborate with your partners in eCommerce, marketing, IT, sales, and customer service

 What will convince us

  • Bachelor’s degree in Marketing, eBusiness, Business Administration, Information Technology, or a related field

  • Several years of proven experience in successfully managing complex projects within digital marketing & eCommerce, lead management, or customer experience fields, demonstrating successful delivery of digital initiatives that achieve measurable results

  • Excellent knowledge of eCommerce, digital marketing, digital platforms, marketing automation tools, CRM systems, and customer journey mapping

  • Strong project and change management skills

  • Strong strategic thinking and analytical mindset

  • Curiosity about eCommerce and digital platforms, eager to learn more and acquire new skills proactively

  • Excellent communication and presentation skills, capable of engaging stakeholders at various organizational levels

  • Fluent in English, German is a plus

What we offer

As a growing global life science company, stock listed on the DAX and TecDAX, Sartorius offers a wide range of Benefits:

  • Personal and Professional Development: Mentoring, leadership programs, Talent Talks, internal seminar offerings , coaching for managers

  • Work life balance: Remote options, flextime, flexible work schedules, sabbaticals

  • Large, modern campus: Open office spaces, terraces, company restaurant with vegetarian and vegan options, cozy Italian bistro with ice cream sales, fitness studio and daycare center

  • Making an impact right from the start: Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact

  • Welcoming Culture: Mutual support, teamspirit and international collaboration; communities on numerous topics, such as coaching, agile working and business women network

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers

Sartorius Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sartorius and has not been reviewed or approved by Sartorius.

  • Healthcare Strength Health coverage includes multiple medical plan options with dental, vision, HSA/FSA, EAP, and wellness resources across many locations. Quality of core medical, dental, and vision is characterized as solid.
  • Retirement Support Retirement offerings include a 401(k) with a company match highlighted in U.S. materials and employer‑verified listings. The match is characterized as generous at some sites.
  • Flexible Benefits Flexible hours and hybrid/home‑office options are available where roles and regions allow, with role‑dependent perks in some locations. Broader extras such as commuter benefits, discounts, and tuition assistance add optionality where eligible.

Sartorius Insights

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The Company
HQ: Göttingen
9,059 Employees
Year Founded: 1870

What We Do

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. We help our customers #SimplifyProgress from drug discovery to manufacturing so that more people can have access to better medicine. With this, we are #PartOfTheSolution in the fight against diseases worldwide. With innovative laboratory instruments and consumables, the our Lab Products & Services division focuses on laboratories performing research and quality control at pharmaceutical and biopharmaceutical companies as well as academic research institutes. The Bioprocess Solutions division, with its broad product portfolio focusing on single-use solutions, helps customers manufacture biotech medications, vaccines, and cell and gene therapies safely, rapidly, and economically. Based in Göttingen, Germany, Sartorius also has a strong global reach with around 60 production and sales sites worldwide. We regularly expand our portfolio through the acquisition of complementary technologies. In 2023, Sartorius generated sales revenue of around 3.4 billion euros. Currently, around 14,600 employees from around 110 nations are working for customers around the globe. Join our team, partner or collaborate with us.

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