The Project Manager supports the Senior Business Leader responsible for the Core Systems Transformation Program by coordinating business execution activities across participating departments. This role ensures business deliverables, decisions, dependencies, and readiness activities are tracked and completed on schedule.
The Project Manager serves as the primary point of coordination for business workstreams, helping drive accountability, maintain governance processes, and support operational readiness while allowing leadership to focus on stakeholder engagement, communications, and strategic direction.
Responsibilities
Business Execution & Coordination
- Coordinate business workstreams and track business-owned deliverables.
- Monitor progress against key milestones and escalate risks or delays.
- Maintain action item, dependency, and decision tracking.
Business Readiness
- Coordinate operational readiness activities across impacted departments.
- Track development of business procedures, roles, and support processes.
- Identify readiness gaps and work with business leaders on mitigation plans.
- Support transition planning from implementation to business operations.
Governance & Reporting
- Prepare agendas, meeting materials, and status updates.
- Track follow-up actions and ensure accountability.
- Develop concise business-focused reporting for leadership review.
Required
- Bachelor's degree in Business, Operations, Project Management, or related field.
- 3+ years of project management, business operations, or transformation experience.
- Strong organizational, facilitation, and stakeholder coordination skills.
- Experience supporting large cross-functional initiatives.
- Excellent communication and documentation skills.
Preferred
- Experience supporting core systems implementations or business transformation programs.
- Insurance, claims, underwriting, operations, or financial services experience.
- PMP or related project management certification.
Success Measures
- Timely completion of business-owned deliverables.
- Effective tracking and resolution of business issues and decisions.
- Achievement of business readiness milestones.
- High-quality governance and status reporting.
- Strong coordination across business workstreams.
Positioning: This role acts as the operational partner to the Senior Business Leader, focusing on business execution, readiness, governance, and accountability, while the leader focuses on stakeholder engagement, communications, and strategic program leadership.
Skills Required
- Bachelor's degree in Business, Operations, Project Management, or a related field
- 3+ years of project management, business operations, or transformation experience
- Strong organizational, facilitation, and stakeholder coordination skills
- Experience supporting large cross-functional initiatives
- Excellent communication and documentation skills
- Experience supporting core systems implementations or business transformation programs
- Insurance, claims, underwriting, operations, or financial services experience
- PMP or related project management certification
PMA Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PMA Companies and has not been reviewed or approved by PMA Companies.
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Leave & Time Off Breadth — Time off is described as generous, with a sizable PTO bank and a broad paid-holiday schedule. Feedback suggests the ability to accrue and use substantial leave is a standout element of the package.
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Retirement Support — Retirement support includes a 401(k) with company contributions and immediate vesting on certain employer dollars. Profit-sharing and automatic eligibility are positioned as meaningful additions to total rewards.
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Flexible Benefits — Benefits are organized in a cafeteria-style format with multiple medical plan choices, HSA options, FSAs, and a broad set of voluntary coverages. Feedback suggests this flexibility enables tailoring coverage to individual needs.
PMA Companies Insights
What We Do
PMA Companies provides risk management solutions and services, specializing in workers’ compensation and offering property & casualty insurance, in the United States. Headquartered in Blue Bell, PA, PMA Companies is a member of Old Republic Companies. Old Republic International Corporation (NYSE: ORI) is one of the nation’s 50 largest publicly held insurance organizations. PMA Companies includes: PMA Insurance Group, specializing in workers’ compensation, and providing other commercial property & casualty insurance products; and PMA Management Corp. and PMA Management Corp. of New England, providing results-driven TPA and Risk Services specializing in workers’ compensation and liability. We maintain a large client retention rate of 90% or higher and a client satisfaction rate of 96% per an independent survey. At PMA, we still build relationships the "old-fashioned way." Our clients know we care. They know we say what we do and do what we say. And they know that they can count on us to deliver tangible value to their business and to work passionately on their behalf.
