Project Manager Coordinator

TITLE: Project Manager Coordinator

DEPARTMENT: Operations

REPORTING TO: Director Project Coordination

OFFICE LOCATION: Madrid, Spain

Role Overview

Working as part of the Global Project Coordination team to support delivery of networking  projects. Coordinating service delivery tasks across IPC customers, IPC internal teams and external suppliers. Reporting on the status of tasks and managing the interdependencies between them to deliver first class customer service.

• Working on both internal and external projects
• Management and ownership of service delivery tasks from order receipt to customer handover and bill release
  o New services
  o Changes to existing services
  o Cease of services
• Working with internal teams, vendors and customers to gather the information required for order delivery
• Managing the interdependences between tasks and deliverables
• Data management in Delivery Systems
  o Generating tasks in workflow systems
  o Maintaining service data in service database
  o Working with customer billing and vendor cost information
• Creating bill items
• Maintaining bill forecast dates
• Releasing billing to customers
• Supporting internal teams and customer with answering billing queries
• Placing and managing orders with vendors to IPC
• Adding and removing TDM services on the IPC network
• Internal and external reporting
• Risk management

Essential Skills and Experience to be Successful in this Role

• Minimum 5 years’ experience of project delivery coordination
• Excellent verbal and written communication skills
• Experience of coordinating project deliverables within multiple task owners across a number of teams
• Ability to prioritise along critical path to meet project milestones and deliverable dates
• Excellent reporting skills – including MS Excel
• Able to demonstrate successful teamworking
• Experience of project delivery within Financial Markets and/or Telecoms & Networking Solutions a definite advantage
• Oracle Metasolv system (although training will be provided)
• Ability to coordinate service delivery on some projects – mini projects – take solutions designed.
• Problem solving
• Prioritize and understand how to coordinate the projects
• Delivering projects, services, network solutions
• Non engineering certification (not technical profiles), but to understand how it works and what they mean.
• No need to having previously worked for financial markets – but it will be a plus
• Project management certifications PMP and Prince will be a plus.

What’s in It for You?

At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees.
In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:

• Competitive Base Salaries
• Benefits package: Private Health Insurance + Sodexo Transport Pass + Sodexo Restaurant Pass
• Additional Time off for Charity Work and Volunteering
• Tuition Reimbursement
• Certification Bonus Program
• Access to “IPC University” our Internal E-Learning Platform
• Access to LinkedIn Learning
• Structured Onboarding Training and Peer Mentor Support
• Wellness Program
• Employee Referral Scheme

Further information about your benefits will be provided during your onboarding process.

Additional Information:

At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs.
Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC. You can explore more about our culture, offerings and commitment to living our Core 4 values, on www.ipc.com/careers/ and www.ipc.com/about-us/about-ipc/.

IPC’s Diversity Statement: “The IPC work culture is one that fosters inclusion, prioritizes diversity and collaborates with our local communities. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We encourage all team members to actively support our commitment to join in a celebration of social equality and justice, with a focus on actions that improve our firm and communities” – Kurt Adams, Chief Executive Officer