At Connect Centric, we are more than just consultants—we are partners committed to our clients' success. We take a hands-on approach, working closely with our clients to transform strategies into measurable, real-world outcomes. As a strategy execution team, we take full ownership of every initiative from start to finish, ensuring that our clients see tangible results, not just ideas.
*This position is contingent upon contract award.
Award is anticipated in early 2027, with work beginning shortly after.
Responsibilities
- Serve as owner's representative during vendor-led implementations
- Build and manage project plans, timelines, status reports, issue tracking, and risk and decision logs
- Hold vendors and client staff accountable to agreed scope, schedule, budget and deliverables
- Coordinate client business teams, IT staff, vendors and other third parties
- Identify risks early and run escalation and decision-making with client leadership
- Define acceptance criteria, testing plans, training needs, go-live readiness and post-launch stabilization
Required expertise
- 7+ years managing technology implementation projects
- Has served as owner-side project manager or owner's representative on at least two vendor-led software implementations
- Has managed projects involving multiple business departments and outside vendors at the same time
- Has led user acceptance testing, go-live and post-launch stabilization
- Has recovered at least one at-risk or failing technology project
- Experience with associations, nonprofits or membership organizations
Preferred qualifications
- PMP or PMI-ACP certification
- Experience overseeing AMS, LMS or credentialing system implementations
- Change management experience
Skills Required
- 7+ years managing technology implementation projects
- Owner-side project manager or owner's representative experience on at least two vendor-led software implementations
- Experience managing projects involving multiple business departments and outside vendors simultaneously
- Experience leading user acceptance testing, go-live, and post-launch stabilization
- Experience recovering at least one at-risk or failing technology project
- Experience with associations, nonprofits, or membership organizations
- PMP or PMI-ACP certification
- Experience overseeing AMS, LMS, or credentialing system implementations
- Change management experience
What We Do
Connect Centric leads the execution of complex, technology-enabled initiatives for scientific and professional societies, health and research institutions, foundations and grant-making organizations, and membership organizations. Through our registered delivery model, Execution as a Service®, clients define the outcome and Connect Centric designs and leads the execution. We take direct responsibility for moving the work forward—including the technical, operational, vendor, decision-making, and adoption work required to deliver the outcome. Unlike a traditional PMO, we do more than provide governance, coordination, and reporting. Unlike a staffing firm, we do not simply fill seats. Our experienced staff work inside client environments to lead workstreams, resolve dependencies, coordinate internal teams and vendors, recover stalled initiatives, and make progress visible. Our work includes strategy-to-technology alignment, prioritization and sequencing, product and capability ownership, technology, process and AI modernization, and initiative recovery. Our delivery capabilities span platforms and applications; cloud, data and analytics; integrations and APIs; AI search visibility; automation and practical AI; and change, training and adoption. Connect Centric is a woman-owned, senior-led consulting firm founded in 2009 and certified to ISO 9001 and ISO 27001 standards.
Why Work With Us
Connect Centric owns outcomes instead of delivering reports or filling seats. Our team combine IQ, EQ, and TQ—strategic, emotional, and technical intelligence—to resolve dependencies, align teams and vendors, and move important work forward.
