Project Manager/ Business Analyst

Project Manager/ Business Analyst

Say hello to possibilities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little information about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. 

We are currently looking for a Business Analyst with a strong bias toward Project Management. This role is critical in driving operational excellence across post-sales ops departments. You will be the bridge between data-driven insights and project execution, ensuring that strategic goals are met on time and with precision. 

Responsibilities: 

Project Management (Primary Focus)

• Timeframe Management: Maintain effective project timeframes and provide consistent status reports to stakeholders. 

• Deliverable Oversight: Manage and track all project deliverables to ensure high-quality outcomes. 

• Performance Tracking: Utilize project management tools, specifically Airtable, to track project performance and schedule adherence. 

• Meeting Coordination: Organize and facilitate meetings to discuss project goals, progress, and alignment across global offices. 

• Escalation: Proactively identify risks and escalate issues to management as needed to ensure project continuity. 

Business Analysis & Strategic Reporting

• Executive Reporting: Compile and deliver comprehensive reports summarizing key performance indicators (KPIs), milestones, and strategic insights for executive decision-making. 

• Strategic Storytelling: Elevate standard data reporting into high-impact visual decks and reports that guide organizational strategy. 

• Analytical Support: Provide data-driven recommendations and gap analysis to drive business planning.

• 2+ years of experience in project management, analytics, or business process design. 

• Tool Proficiency: Mandatory hands-on experience with Airtable, Excel, PowerPoint, and Tableau. 

• Communication: Excellent oral and written communication skills, with the ability to present complex data to senior leadership. 

• Influence: Ability to motivate change and influence individuals at all levels of the organization. 

• Organization: Superior multi-tasking and time management skills to handle multiple projects simultaneously. 

What we offer:

• Comprehensive HMO package (medical and dental)

• Personal Time Off Leaves

• Quarterly Performance Bonus

• Employee Assistance and Wellness Programs

RingCentral is the #1 global cloud-based communications provider because we’re not just selling solutions; we’re enabling human connections. That’s why we’re the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $4 billion, 20%+ annual growth and a $2 billion annual revenue run-rate. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

By completing your application for this role, you:

• Agreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities

• Have read and agreed to our Data Privacy Policy 

RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc. 

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