Project Manager AI Risk CoE

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Cedar, MN, USA
In-Office
Fintech • Payments • Financial Services
The Role

ING is looking for a senior project manager to accelerate ING’s journey for AI Risk Management

ING has high ambitions to capture the potential of the use of (Generative) AI and leverage its capability throughout the organisation. After a first year of piloting, proof of concepts and acceleration on Gen AI use cases, ING is preparing to expand in a bold but responsible way. As a Risk Function we want to ensure we can properly support ING’s ambitions by ensuring that the risk management framework can sufficiently capture the new characteristics of (Gen)AI risk management, while ensuring it is efficient, effective and scalable. To this end the CRO domain has set-up an AI Risk Centre of Excellence (CoE) and ING is looking for a Senior Project Manager to help in this process to enable ING’s expansions on (Gen)AI.

Given the evolving nature of the use of (Gen)AI the AI Risk management is expected to evolve over time as well. So far, people allocated from different parts of the risk organisation have collaborated and defined a risk management

Next steps are expansion of GenAI within the bank, needing a holistic and strategic view within the Risk function. The AI Risk Project Manager reports directly to Lead AI Risk Management, but will closely collaborate with the teams in Moel Risk, Non-Financial Risk and Compliance that are part of the CoE. In addition, the role is also expected to interact with all other senior management of the CRO function, and ING Analytics.

The team

The AI Risk CoE exists out of highly specialistic professionals from NFR, Compliance, Model Risk, Legal, CISO and interacts frequently with ING Analytics. The team works in a hybrid fashion between Amsterdam and Warsaw.

Role and responsibilities

  • Strategic Program Oversight: Lead the end-to-end coordination of AI Risk Centre of Excellence initiatives, ensuring alignment with ING’s strategic objectives and regulatory expectations.

  • Governance and Delivery Management: Define and implement governance structures and execution plans that support complex, cross-functional project delivery within a risk-controlled environment.

  • Stakeholder Engagement: Act as a central liaison between senior management, risk functions (Model Risk, Non-Financial Risk, Compliance), and business units to ensure effective communication, escalation, and decision-making.

  • Framework Implementation: Support the development and operationalisation of the AI Risk Management framework, embedding it into existing risk processes and ensuring consistent application across domains.

  • Use Case Monitoring: Oversee the tracking and evaluation of AI use cases, ensuring robust documentation, control implementation, and alignment with risk appetite.

  • Change Enablement: Drive change management and communication strategies to foster awareness and adoption of AI risk governance practices across the organisation.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

We are looking for a colleague that has experience and expertise with Risk Management and looked at it from different angles within the financial services industry. We expect you to inspire people working on this domain and to be an advocate of the “ING Orange Code”.

  • A strategic thinker with the ability to challenge the status quo and translate complex governance needs into actionable delivery plans.

  • A senior-level project manager with proven experience in navigating matrixed organisations and engaging with executive stakeholders (minimum at MBB-2 and preferably at MBB-1 level).

  • A proactive leader who combines operational rigour with the foresight to anticipate risks and dependencies in a rapidly evolving AI landscape.

  • A collaborative influencer who can foster alignment across diverse teams and drive consensus in high-stakes environments.

  • A structured executor with a strong grasp of both agile and traditional project methodologies, and the ability to tailor approaches to context and maturity.

Your work environment

  • You will work together with various Risk teams, most notably Model Risk Management, Non-Financial Risk Management and Compliance.

  • You will report hierarchically to Lead AI Risk Management.

  • Your stakeholder universe includes (senior) stakeholders across the organisation worldwide, from ING Head Office and local business units, and across 1st and 2nd LOD stakeholders.

  • The environment that we work in can be described as dynamic, professional, and exciting given the fast-changing requirements and new technologies.

  • We work in a spirit of trust, a sense of purpose, cooperation, and open communications. Continuous learning, adding value to our stakeholders and building on differences are important.

  • Within Risk we strongly advocate and adhere to the ING values and it is evident for you that your behaviour is fully aligned with these values.

  • Your main base is Amsterdam.

What do we offer?

  • A competitive salary; job grade 17 or 18.

  • Ample opportunities for training and development

  • Great career opportunities both national and international

  • A highly innovative, rapidly expanding environment!

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:
●            A salary tailored to your qualities and experience

●            25 - 28 vacation days depending on contract

●            Pension scheme

●            13th month salary

●            8% Holiday payment

●            Mobility Card

●            Hybrid working

●            Personal growth and challenging work with endless possibilities

●            An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

Interested?

Apply directly online, click on Apply for this job and upload your CV and motivation. For further inquiries, please contact Marijke Fischer. We are looking forward to your application!

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The Company
Amsterdam, North Holland
65,710 Employees

What We Do

ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers

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