Key Responsibilities
- Analyse defined scope, impact, resources, and outcomes of projects, and gain customer agreement to these.
- Assign work, share information around an order/project, delegate responsibilities and support the involved resources to ensure on time customer delivery.
- Monitor project scope, deliverables, costs, performance, and business benefits to keep on track. Report and escalate on both adhoc and regular deviations.
- Maintain and control documentation and systems, and communicate project progress and outcomes to the project sponsor and the customer.
- Deal with project issues promptly and professionally, escalating where necessary during, and on completion of the project.
- Close projects to enable revenue recognition, and review lessons learned.
Skills & Experience
- 3+ years’ experience as a Business Analyst / Project Coordinator in an operational or technology environment, managing customer and internal projects, including budgeting, scheduling, and quality control.
- Excellent communication skills, both written and verbal.
- Excellent interpersonal skills with the ability to quickly develop effective working relationships with internal and external project teams.
- Knowledge of project management methodologies.
- Ability to work with remote teams and on tight deadlines
Key Attributes
- Customer-focused mindset with a passion for improving user experience.
- Collaborative and adaptable, able to work across diverse teams and time zones.
- Detail-oriented but able to see the bigger picture.
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What We Do
As the largest global automotive technology company, Keyloop delivers cutting-edge solutions, tailored to the modern needs of auto retailers and OEMs alike. With 40 years of automotive DNA, and a deep understanding of what it takes to drive success, Keyloop solutions are delivered in over 90 countries, and trusted by more 20,000 retailers and 80 OEMs worldwide.
From the showroom to the workshop, and everything in between, its technology facilitates distinctive customer experiences between key systems, tools and departments. With modern consumers demanding increasingly high levels of service and responsiveness, Keyloop and their partners connect retailers and OEMs to consumers through every step of their journey.
Keyloop delivers a proven technology ecosystem that redesigns the automotive retail experience to cultivate lasting loyalty and optimise margins through increased efficiency, elevated experiences, and unrivalled connected data.
For more information, please visit www.keyloop.com
