Vix Technology is a global leader in automated fare collection, transit payments, and mobility solutions. We work with transport authorities and operators around the world to deliver innovative technology that improves the passenger experience and supports smarter public transport networks.
The OpportunityWe are seeking a Project Engineer to support the successful delivery of customer projects across our transport and ticketing portfolio.
This role is ideal for an experienced Field Service Engineer, Installation Engineer, Technical Support Engineer, or similar professional looking to take the next step into project delivery. You'll combine your technical knowledge with planning, coordination, and stakeholder management skills to ensure installations and deployments are delivered smoothly, safely, and on schedule.
Working closely with Project Managers, customers, suppliers, and internal teams, you'll play a key role in preparing sites, coordinating equipment, supporting deployments, and resolving technical challenges throughout the project lifecycle.
RequirementsKey ResponsibilitiesProject Delivery Support
- Support Project Managers in the planning and execution of customer projects.
- Coordinate technical activities throughout project delivery.
- Assist in developing deployment, installation, and commissioning plans.
- Monitor project progress and identify risks, issues, or dependencies.
- Conduct site surveys and assessments to determine installation requirements.
- Produce clear survey reports, including photographs, measurements, and recommendations.
- Verify site readiness before installation activities commence.
- Identify infrastructure, power, communications, or environmental requirements.
- Coordinate installation activities with customers, subcontractors, and internal teams.
- Ensure equipment, tools, and resources are available ahead of scheduled works.
- Support installation and commissioning activities where required.
- Act as a technical point of contact during deployment activities.
- Work with procurement, warehouse, and project teams to ensure equipment is ordered and delivered on time.
- Track equipment allocation and deployment schedules.
- Verify equipment configurations and readiness before dispatch.
- Support inventory and asset management processes.
- Maintain accurate project records and documentation.
- Produce technical reports, installation documentation, and handover packs.
- Update project plans, risk logs, and action trackers as required.
- Support customer acceptance and project closure activities.
- Build strong relationships with customers, suppliers, and internal teams.
- Attend project meetings and provide technical updates.
- Support issue resolution and escalation management.
- Ensure customer expectations are managed effectively throughout delivery.
- Comply with all health and safety requirements during site activities.
- Ensure installations meet company and customer quality standards.
- Promote safe working practices and continuous improvement initiatives.
- Experience working in a field engineering, installation, service engineering, or technical support environment.
- Strong understanding of hardware installations and technical deployments.
- Experience conducting site surveys or technical assessments.
- Excellent organisational and coordination skills.
- Ability to manage multiple activities and priorities simultaneously.
- Strong written and verbal communication skills.
- Comfortable working with customers and external stakeholders.
- Full driving licence and willingness to travel to customer sites.
- Experience supporting technology deployment projects.
- Knowledge of networking, communications, or transport technologies.
- Experience within public transport, ticketing, fare collection, or infrastructure projects.
- Experience and/or qualifications relating to electrical or mechanical engineering.
- Understanding of project delivery methodologies.
- PRINCE2 Foundation, APM, or equivalent project qualification.
- Experience working with subcontractors and installation partners.
Benefits
What’s in it for you?
Besides the opportunity to work for a global company that is customer and people focused, we offer:
- A focus on learning and development
- A great team of like-minded professionals
- Private Healthcare
- Income Protection Scheme
- Pension
- Group Life Assurance
- Cycle to Work Scheme
- Electric Car Benefit Scheme
- Employee Assistance Programme
- Eyecare and Spectacle Vouchers
Sounds good? Then apply now. Get on board today!
Add your resume and anything else to showcase why you would be a great addition to our team. We regret that this position is only available for UK&I citizens/Residents with indefinite leave to remain in the UK&I, with current full time work rights for the United Kingdom, currently residing in the UK.
No recruitment agencies, please! We won’t accept any introductions.
Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.
Skills Required
- Experience in field engineering, installation, service engineering, or technical support
- Strong understanding of hardware installations and technical deployments
- Experience conducting site surveys or technical assessments
- Excellent organisational and coordination skills
- Ability to manage multiple activities and priorities simultaneously
- Strong written and verbal communication skills
- Comfortable working with customers and external stakeholders
- Full driving licence and willingness to travel to customer sites
- Experience supporting technology deployment projects
- Knowledge of networking, communications, or transport technologies
- Experience within public transport, ticketing, fare collection, or infrastructure projects
- Experience and/or qualifications relating to electrical or mechanical engineering
- Understanding of project delivery methodologies
- PRINCE2 Foundation, APM, or equivalent project qualification
- Experience working with subcontractors and installation partners
What We Do
Vix Technology has been designing, delivering, operating and maintaining some of the world's leading transit ticketing systems for the past 35 years. With customers in 200 cities across the globe, we are passionate about providing a better customer journey for passengers. Our innovative smart booking, ticketing and secure payment systems have helped make public transport more accessible and more cost effective to operate, and we continue to look ahead and shape the way transport moves for the future. Our teams launched the first smart card ticketing system in Hong Kong in 1997, and continued the pace with the first U.S. account-based fare collection system in Salt Lake City, Utah. We work with global transit operators to help improve their passenger journey, and we’re always looking for people who share our values to help deliver our next innovative solution. With more than 500 employees in offices across 10 countries, we’re diverse, global and excited to talk to you about our commitment to improve the customer journey.
