Project Engineer

Description

POSITION OVERVIEW

As Guardian enters its next phase of growth, we’re seeking a highly organized and proactive Project Engineer to serve as a liaison between customers, production staff, and field teams. This role supports the production process by coordinating job readiness, overseeing scheduling logistics, assisting in project follow-through, and enhancing internal communication to ensure timely and high-quality project delivery. The Project Coordinator is a growth role ideal for individuals with strong admin or scheduling experience in construction who are ready to move toward project ownership and team coordination.

KEY RESPONSIBILITIES

· Prepare and distribute project timelines, customer updates, and internal kickoff documents.

· Serve as the internal hub between Production Coordinators, Superintendents, and the Production Manager to ensure all departments are aligned on job timelines and needs.

· Coordinate pre-install project tasks: customer communication, verify job readiness, permit processing, materials ordered, and schedule availability.

· Track and report on job progress through ServiceTitan or equivalent project management software.

· Assist in problem-solving project delays and material shortages with appropriate team members.

· Responsible for contract review and material purchasing for assigned projects, ensuring timely ordering, delivery scheduling, and accurate job costing.

· Verify jobs have no outstanding items prior to close out, all required inspections have been conducted, and ensure all project documentation is organized and submitted.

· Communicate directly with customers as needed regarding project schedules, updates, or issues.

· Support department safety by ensuring job files contain necessary safety notes and job safety checklists are completed prior to project start.

· Participate in production meetings, contributing updates and flagging risks.

· Conduct occasional job site walkthroughs as needed to ensure quality and support production department deadlines. Includes climbing ladders and walking roofs up to 40’ tall.

· Support Production Coordinating team with escalated customer questions or concerns.

· Provide additional phone support for the production department during periods of high call volume, ensuring prompt and professional customer service.

· Other duties as assigned.

Requirements

QUALIFICATIONS

· At least 2+ years of experience coordinating, scheduling, or supporting construction projects in some capacity required.

· Strong knowledge of project lifecycle from scheduling through completion in residential roofing or similar industry.

· Proficient with ServiceTitan (or similar software), Google Workspace, and Microsoft Office.

· Excellent verbal and written communication skills, with ability to communicate across departments.

· Demonstrated ability to multitask, prioritize, and follow through in a fast-paced environment.

· Comfortable collaborating with both office and field staff.

· Ability to sit for long periods of time.

· Must be physically able to climb and reposition ladders (up to 40 ft) and safely walk on roofs.

· Must be able to lift up to 50 lbs. occasionally

· Bilingual in English and Spanish a plus.

· Must have valid driver’s license.

· Prior experience working as a Production Coordinator or Dispatcher in roofing, HVAC, or construction.

· Familiarity with permit processes, inspection scheduling, and change order documentation.

· Must be able to successfully pass Guardian’s preemployment screening including criminal background check, Motor Vehicle Record (MVR) review, drug screening and physical exam. 

LOCATION & SHIFT:

· This is an onsite position reporting to Guardian’s office in Auburn, WA.

· Monday – Friday, occasional weekends as needed

· Shift Options: 7:30am - 4:00pm, 8:00am - 4:30pm or 8:30am - 5:00pm.

WHAT WE OFFER YOU:

· Highly competitive base pay of $35.00 - $38.00/hr depending on experience.

· Medical, Dental, Vision and Supplemental Insurance Plans.

· 100% paid accident insurance for all Guardian employees.

· Career growth and advancement opportunities.

· FSA and 401K 

· Company cell phone and laptop.

· The extras:

o $1,500 Employee referral bonus.

o Pet-friendly office environment.

o Employee appreciation events.

o Company swag.

o Excellent company culture, we celebrate the big and small wins as a team!

WHO WE ARE:

Founded in 2005, Guardian Operations (“Guardian”) is a trusted provider of roofing and gutter repair and replacement services for residential and light commercial customers across the Puget Sound and now, Portland. Known for our integrity, quality craftsmanship, and exceptional service, Guardian has become one of the top small businesses on the West Coast.

Guardian exclusively focuses on repair and replacement (no new construction), and we take pride in doing it right the first time. We employ over 130 dedicated team members and have grown by approximately 60% over the past five years thanks to our strong reputation and a highly experienced, long-tenured team.

In September 2024, we proudly opened the doors to our rapidly growing Portland branch. Since launch, this location has been surpassing performance goals and is quickly becoming a standout in our expansion efforts. Building on this momentum, Guardian is continuing its strategic growth by expanding into new markets, and has set a clear vision to double the size of the company over the next five years.