Project Engineer (Detroit - Local Infrastructure)

Job Description:

The Project Engineer (Infrastructure/Detroit) is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceeds’ expectations through careful understanding of client technologies and a thoughtful approach to problem solving. 

Job Responsibilities: 

Expected Results: 

• Work with the Project Manager to champion the successful implementation of key projects, meeting client requirements and timelines. 
• Drive the optimization of IT system performance and reliability by proactively addressing challenges.
• Enhance team collaboration and communication, contributing to the success of every project.

Prior Experience: 

• Demonstrated ability to execute projects successfully
• Technical proficiency in infrastructure components and systems. 
• Technical proficiency in configuring and deploying various infrastructure changes, including firewalls, servers, networking, and wireless. 
• Excellent problem-solving skills and a proactive approach to system optimization. 
• Outstanding communication and collaboration abilities for effective stakeholder engagement. 
• Client-focused mindset with a commitment to ensuring client satisfaction. 
• Flexibility, adaptability, and a customer-centric approach to project execution. 

Job Qualifications: 

• Experience working with remote teams is desired.
• Hands-on deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc.
• Ability to work in a fast-paced, and at times high-pressure consulting environment.
• Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is required.
• Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is preferred.
• A valid driver's license and vehicle that you can use for traveling to and from clients' offices and our offices.

Required Areas of Expertise:

Candidates must have demonstrable experience in the following areas:

• Windows Server Environment Setup
• DNS and DHCP
• Storage Solutions such as NFS and SMB
• SharePoint, OneDrive, and Microsoft Teams
• Equipment Setup and Deployment
• Dell and HPE Server Chassis

Preferred Areas of Expertise: 

Ideal candidates also have demonstrable experience in the following areas:

• Network Switches from Ubiquiti
• Firewalls from Sophos
• Wireless Access Points (WAPs) from Ubiquiti
• NAS solutions from QNAP and Synology
• Hypervisor Setup and Configuration
• Cloud Platform Deployments
• Azure AD and Cloud Server
• Apple MDM
• Data Storage Device Setup and Deployment

Benefits:

• Paid US Holiday
• Paid Time Off
• Comprehensive Health Plans
• Life and Accident Insurance
• Accident and Disability Coverage
• Company-paid training and certification
• Retirement Security
• Health & Wellness Program
• Salary Advancement

You have the option to speed up your application process by following the two-step approach below or directly submitting your application by completing the form (Apply for This Job). Once you've submitted the form, a member of our team will promptly get in touch with you.

Step 1: Click on this link to start your pre-recorded video interview: 
PRE-RECORDED VIDEO INTERVIEW

Step 2: Please find a good 40-minute quiet time for this pre-employment assessment:
PRE-EMPLOYMENT ASSESSMENT