Project Coordinator

Role:                                    Project Coordinator

Location:                             We operate a hybrid schedule, meaning 2-3 days a week in the office based at Thorpe Park, Leeds. 

Salary:                                 £ DOE plus extensive benefits

Contract type:                    Permanent

Employment type:             Full time

Working hours:                  We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!

Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery.  We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.

Our tech teams keep us running 24/7 to make sure all our patients get world class service. To support that, this role may include participation in an out-of-hours rota as required by the business. We operate fair scheduling process as well as additional compensation for all on call periods.

The Project Coordinator plays a vital role in bringing technology projects to life, keeping delivery on track, teams aligned, and stakeholders informed at every stage. Working at the heart of delivery, the role drives organisation, coordination, and momentum across projects, ensuring timelines are met and nothing falls through the cracks.

Partnering closely with Technology Delivery Managers, PMO, and business stakeholders, this role brings structure, pace, and clarity to complex programmes, helping teams deliver efficiently and successfully every time.

Why you’ll love working with us

We believe great people deserve great support. That’s why we offer a benefits package designed to look after your health, finances, career and life outside work.

Financial security & rewards

·        Competitive contributory pension

·        Occupational sick pay

·        Long-service awards and refer-a-friend bonuses

·        Professional registration fees covered (GPhC, NMC, CIPD and more)

·        Cycle to Work and Green Car schemes (subject to eligibility)

Family-friendly

·        Enhanced maternity and paternity pay

·        Flexible hybrid working to help balance work and home life

Health & wellbeing

·        Private healthcare insurance at discounted rates (Aviva)

·        Employee Assistance Programme and in-house mental health support

·        Access to discounted gym memberships via Blue Light Card and benefits schemes

·        Regular health and wellbeing initiatives

Career growth

·        Strong commitment to CPD, training and professional development

Time off & flexibility

·        25 days’ annual leave, increasing with service

·        Buy and sell holiday scheme

Everyday perks & exclusive discounts

·        Blue Light Card and employee discount platform

·        Exclusive discounts at The Springs, Leeds

·        25% off health & beauty purchases

·        25% off Pharmacy2U Private Online Doctor services

Culture & community

·        Regular social events throughout the year

What you’ll be doing?

Project Planning & Coordination

·        Support the development of project plans, schedules, and timelines

·        Coordinate project activities across technical teams

·        Track milestones and deliverables to ensure progress remains on plan

·        Monitor delivery and escalate risks or delays as needed

·        Maintain accurate project documentation and records

Communication & Stakeholder Support

·        Act as a central point of communication across project teams

·        Schedule and facilitate project meetings and checkpoints

·        Prepare agendas and capture clear, actionable meeting notes

·        Provide regular status updates to stakeholders

·        Support effective communication between technical and non‑technical teams

Documentation & Reporting

·        Maintain project plans, reports, and dashboards

·        Support tracking of budgets, timelines, and resource allocation

·        Contribute to weekly and monthly project status reporting

·        Ensure documentation is accurate, accessible, and up to date

·        Support compliance, governance, and audit requirements

Risk & Issue Management

·        Identify potential risks and issues early

·        Track and document risks within project frameworks

·        Support mitigation and resolution planning

·        Monitor progress of issue resolution

Administrative & Operational Support

·        Coordinate resources and support task allocation

·        Manage project schedules and calendars

·        Support procurement and vendor coordination via the Technology PMO

·        Maintain and update project management tools (e.g. Jira, Asana)

Who are we looking for?

·        Strong project coordination and organisational skills

·        Effective time management and prioritisation

·        Clear communication and stakeholder management

·        Problem‑solving capability

·        High attention to detail

·        Documentation management skills

·        Familiarity with project management tools (e.g. Jira, Trello, Asana, Monday.com)

·        Proficiency in Microsoft Office or Google Workspace

·        Basic understanding of software development or IT projects

·        Experience with scheduling and reporting tools

·        Knowledge of risk tracking and issue management approaches

·        Collaborative approach to team working

·        Adaptability in a fast‑paced environment

·        Proactive mindset and use of initiative

·        Professional and clear communication style

·        Strong sense of accountability and ownership

What happens next?

Please click apply and if we think you are a good match, we will be in touch to arrange an interview.

Applicants must prove they have the right to live in the UK.

All successful applicants will be required to undergo a DBS check.

Unsolicited agency applications will be treated as a gift.